Effective and efficient access to relevant information is essential for disaster management. However, no retrieval model is specialized for disaster management, and existing general-domain models fail to handle the varied search intents inherent to disaster management scenarios, resulting in inconsistent and unreliable performance. To this end, we introduce DMRetriever, the first series of dense retrieval models (33M to 7.6B) tailored for this domain. It is trained through a novel three-stage framework of bidirectional attention adaptation, unsupervised contrastive pre-training, and difficulty-aware progressive instruction fine-tuning, using high-quality data generated through an advanced data refinement pipeline. Comprehensive experiments demonstrate that DMRetriever achieves state-of-the-art performance across all six search intents at every model scale. Moreover, DMRetriever is highly parameter-efficient, with 596M model outperforming baselines over 13.3 larger and 33M model exceeding baselines with only 7.6% of their parameters. All codes, data, and checkpoints are available at https://github.com/KaiYin97/DMRETRIEVER.

Effective disaster management requires timely access to accurate and contextually relevant information. Existing Information Retrieval (IR) benchmarks, however, focus primarily on general or specialized domains, such as medicine or finance, neglecting the unique linguistic complexity and diverse information needs encountered in disaster management scenarios. To bridge this gap, we introduce DisastIR, the first comprehensive IR evaluation benchmark specifically tailored for disaster management. DisastIR comprises 9,600 diverse user queries and more than 1.3 million labeled query-passage pairs, covering 48 distinct retrieval tasks derived from six search intents and eight general disaster categories that include 301 specific event types. Our evaluations of 30 state-of-the-art retrieval models demonstrate significant performance variances across tasks, with no single model excelling universally. Furthermore, comparative analyses reveal significant performance gaps between general-domain and disaster management-specific tasks, highlighting the necessity of disaster management-specific benchmarks for guiding IR model selection to support effective decision-making in disaster management scenarios. All source codes and DisastIR are available at https://github.com/KaiYin97/Disaster_IR.