Masataka Tokumaru
2026
Beyond Toxic Positivity: Interpersonal Affect Regulation in LLM-Based Dialogue Agents using Discourse Politeness Theory
Rina Sakagami | Emmanuel Ayedoun | Masataka Tokumaru
Proceedings of Computational Affective Science (CAS) @ LREC 2026
Rina Sakagami | Emmanuel Ayedoun | Masataka Tokumaru
Proceedings of Computational Affective Science (CAS) @ LREC 2026
In affective science, effective interpersonal emotion regulation requires behavioral inhibition when responding to severe emotional disclosures, temporarily suppressing intimacy to validate distress. However, while current Large Language Models (LLMs) excel at immediate sentiment recognition, long-term companion agents built upon them often adjust their conversational style based primarily on accumulated interaction time (psychological distance). This architectural overreliance on chronological intimacy causes systems to ignore the fluctuating emotional weight of specific topics. This results in “toxic positivity”: exaggerated optimism that invalidates negative affect and damages psychological safety. We propose a computational framework grounded in Discourse Politeness Theory that dynamically regulates interpersonal affect by calculating conversational strategy using two variables: Psychological Distance and Affective Weight of the Topic. When users disclose heavy emotional burdens, the system executes behavioral inhibition by suppressing Positive Politeness Strategies (intimacy, cheerfulness) and engaging Negative Politeness Strategies (hedging, validation). Through an 8-week longitudinal simulation evaluated by 18 third-party observers, our affective-regulation framework showed consistent advantages over a distance-only baseline. The framework was rated as more natural, empathetic, and fostering psychological safety. Among empathy-seeking participants, preference for the proposed model was consistent across all respondents. These exploratory findings suggest that computational interpersonal emotion regulation requires context-aware behavioral inhibition, not uniform friendliness.
2025
Adaptive Psychological Distance in Japanese Spoken Human-Agent Dialogue: A Politeness-Based Management Model
Akira Inaba | Emmanuel Ayedoun | Masataka Tokumaru
Proceedings of the 15th International Workshop on Spoken Dialogue Systems Technology
Akira Inaba | Emmanuel Ayedoun | Masataka Tokumaru
Proceedings of the 15th International Workshop on Spoken Dialogue Systems Technology
While existing spoken dialogue systems can adapt various aspects of interaction, systematic management of psychological distance through verbal politeness remains underexplored. Current approaches typically maintain fixed levels of formality and social distance, limiting naturalness in long-term human-agent interactions. We propose a novel dialogue management model that dynamically adjusts verbal politeness levels in Japanese based on user preferences. We evaluated the model using two pseudo-users with distinct distance preferences in daily conversations. Human observers (n=20) assessed the interactions, with 70% successfully distinguishing the intended social distance variations. The results demonstrate that systematic modulation of verbal politeness can create perceptibly different levels of psychological distance in spoken dialogue, with implications for culturally appropriate human-agent interaction in Japanese contexts.