Understanding the reason for emotional support response is crucial for establishing connections between users and emotional support dialogue systems. Previous works mostly focus on generating better responses but ignore interpretability, which is extremely important for constructing reliable dialogue systems. To empower the system with better interpretability, we propose an emotional support response generation scheme, named Emotion-Focused and Strategy-Driven Chain-of-Thought (ESCoT), mimicking the process of identifying, understanding, and regulating emotions. Specially, we construct a new dataset with ESCoT in two steps: (1) Dialogue Generation where we first generate diverse conversation situations, then enhance dialogue generation using richer emotional support strategies based on these situations; (2) Chain Supplement where we focus on supplementing selected dialogues with elements such as emotion, stimuli, appraisal, and strategy reason, forming the manually verified chains. Additionally, we further develop a model to generate dialogue responses with better interpretability. We also conduct extensive experiments and human evaluations to validate the effectiveness of the proposed ESCoT and generated dialogue responses. Our dataset, code, and model will be released.

Food is a rich and varied dimension of cultural heritage, crucial to both individuals and social groups. To bridge the gap in the literature on the often-overlooked regional diversity in this domain, we introduce FoodieQA, a manually curated, fine-grained image-text dataset capturing the intricate features of food cultures across various regions in China. We evaluate vision–language Models (VLMs) and large language models (LLMs) on newly collected, unseen food images and corresponding questions. FoodieQA comprises three multiple-choice question-answering tasks where models need to answer questions based on multiple images, a single image, and text-only descriptions, respectively. While LLMs excel at text-based question answering, surpassing human accuracy, the open-sourced VLMs still fall short by 41% on multi-image and 21% on single-image VQA tasks, although closed-weights models perform closer to human levels (within 10%). Our findings highlight that understanding food and its cultural implications remains a challenging and under-explored direction.

Recent mainstream event argument extraction methods process each event in isolation, resulting in inefficient inference and ignoring the correlations among multiple events. To address these limitations, here we propose a multiple-event argument extraction model DEEIA (Dependency-guided Encoding and Event-specific Information Aggregation), capable of extracting arguments from all events within a document simultaneously. The proposed DEEIA model employs a multi-event prompt mechanism, comprising DE and EIA modules. The DE module is designed to improve the correlation between prompts and their corresponding event contexts, whereas the EIA module provides event-specific information to improve contextual understanding. Extensive experiments show that our method achieves new state-of-the-art performance on four public datasets (RAMS, WikiEvents, MLEE, and ACE05), while significantly saving the inference time compared to the baselines. Further analyses demonstrate the effectiveness of the proposed modules.

Building upon the considerable advances in Large Language Models (LLMs), we are now equipped to address more sophisticated tasks demanding a nuanced understanding of cross-cultural contexts. A key example is recipe adaptation, which goes beyond simple translation to include a grasp of ingredients, culinary techniques, and dietary preferences specific to a given culture. We introduce a new task involving the translation and cultural adaptation of recipes between Chinese- and English-speaking cuisines. To support this investigation, we present CulturalRecipes, a unique dataset composed of automatically paired recipes written in Mandarin Chinese and English. This dataset is further enriched with a human-written and curated test set. In this intricate task of cross-cultural recipe adaptation, we evaluate the performance of various methods, including GPT-4 and other LLMs, traditional machine translation, and information retrieval techniques. Our comprehensive analysis includes both automatic and human evaluation metrics. While GPT-4 exhibits impressive abilities in adapting Chinese recipes into English, it still lags behind human expertise when translating English recipes into Chinese. This underscores the multifaceted nature of cultural adaptations. We anticipate that these insights will significantly contribute to future research on culturally aware language models and their practical application in culturally diverse contexts.

Creoles represent an under-explored and marginalized group of languages, with few available resources for NLP research. While the genealogical ties between Creoles and a number of highly resourced languages imply a significant potential for transfer learning, this potential is hampered due to this lack of annotated data. In this work we present CreoleVal, a collection of benchmark datasets spanning 8 different NLP tasks, covering up to 28 Creole languages; it is an aggregate of novel development datasets for reading comprehension relation classification, and machine translation for Creoles, in addition to a practical gateway to a handful of preexisting benchmarks. For each benchmark, we conduct baseline experiments in a zero-shot setting in order to further ascertain the capabilities and limitations of transfer learning for Creoles. Ultimately, we see CreoleVal as an opportunity to empower research on Creoles in NLP and computational linguistics, and in general, a step towards more equitable language technology around the globe.

Detecting offensive language is a challenging task. Generalizing across different cultures and languages becomes even more challenging: besides lexical, syntactic and semantic differences, pragmatic aspects such as cultural norms and sensitivities, which are particularly relevant in this context, vary greatly. In this paper, we target Chinese offensive language detection and aim to investigate the impact of transfer learning using offensive language detection data from different cultural backgrounds, specifically Korean and English. We find that culture-specific biases in what is considered offensive negatively impact the transferability of language models (LMs) and that LMs trained on diverse cultural data are sensitive to different features in Chinese offensive language detection. In a few-shot learning scenario, however, our study shows promising prospects for non-English offensive language detection with limited resources. Our findings highlight the importance of cross-cultural transfer learning in improving offensive language detection and promoting inclusive digital spaces.

The recent release of ChatGPT has garnered widespread recognition for its exceptional ability to generate human-like conversations. Given its usage by users from various nations and its training on a vast multilingual corpus that includes diverse cultural and societal norms, it is crucial to evaluate its effectiveness in cultural adaptation. In this paper, we investigate the underlying cultural background of ChatGPT by analyzing its responses to questions designed to quantify human cultural differences. Our findings suggest that, when prompted with American context, ChatGPT exhibits a strong alignment with American culture, but it adapts less effectively to other cultural contexts. Furthermore, by using different prompts to probe the model, we show that English prompts reduce the variance in model responses, flattening out cultural differences and biasing them towards American culture. This study provides valuable insights into the cultural implications of ChatGPT and highlights the necessity of greater diversity and cultural awareness in language technologies.

Language models may memorize more than just facts, including entire chunks of texts seen during training. Fair use exemptions to copyright laws typically allow for limited use of copyrighted material without permission from the copyright holder, but typically for extraction of information from copyrighted materials, rather than verbatim reproduction. This work explores the issue of copyright violations and large language models through the lens of verbatim memorization, focusing on possible redistribution of copyrighted text. We present experiments with a range of language models over a collection of popular books and coding problems, providing a conservative characterization of the extent to which language models can redistribute these materials. Overall, this research highlights the need for further examination and the potential impact on future developments in natural language processing to ensure adherence to copyright regulations. Code is at https://github.com/coastalcph/CopyrightLLMs.

The increasing ubiquity of language technology necessitates a shift towards considering cultural diversity in the machine learning realm, particularly for subjective tasks that rely heavily on cultural nuances, such as Offensive Language Detection (OLD). Current understanding underscores that these tasks are substantially influenced by cultural values, however, a notable gap exists in determining if cultural features can accurately predict the success of cross-cultural transfer learning for such subjective tasks. Addressing this, our study delves into the intersection of cultural features and transfer learning effectiveness. The findings reveal that cultural value surveys indeed possess a predictive power for cross-cultural transfer learning success in OLD tasks, and that it can be further improved using offensive word distance. Based on these results, we advocate for the integration of cultural information into datasets. Additionally, we recommend leveraging data sources rich in cultural information, such as surveys, to enhance cultural adaptability. Our research signifies a step forward in the quest for more inclusive, culturally sensitive language technologies.

Users frequently ask simple factoid questions for question answering (QA) systems, attenuating the impact of myriad recent works that support more complex questions. Prompting users with automatically generated suggested questions (SQs) can improve user understanding of QA system capabilities and thus facilitate more effective use. We aim to produce self-explanatory questions that focus on main document topics and are answerable with variable length passages as appropriate. We satisfy these requirements by using a BERT-based Pointer-Generator Network trained on the Natural Questions (NQ) dataset. Our model shows SOTA performance of SQ generation on the NQ dataset (20.1 BLEU-4). We further apply our model on out-of-domain news articles, evaluating with a QA system due to the lack of gold questions and demonstrate that our model produces better SQs for news articles – with further confirmation via a human evaluation.

Motivated by suggested question generation in conversational news recommendation systems, we propose a model for generating question-answer pairs (QA pairs) with self-contained, summary-centric questions and length-constrained, article-summarizing answers. We begin by collecting a new dataset of news articles with questions as titles and pairing them with summaries of varying length. This dataset is used to learn a QA pair generation model producing summaries as answers that balance brevity with sufficiency jointly with their corresponding questions. We then reinforce the QA pair generation process with a differentiable reward function to mitigate exposure bias, a common problem in natural language generation. Both automatic metrics and human evaluation demonstrate these QA pairs successfully capture the central gists of the articles and achieve high answer accuracy.

This article describes the development of Microsoft XiaoIce, the most popular social chatbot in the world. XiaoIce is uniquely designed as an artifical intelligence companion with an emotional connection to satisfy the human need for communication, affection, and social belonging. We take into account both intelligent quotient and emotional quotient in system design, cast human–machine social chat as decision-making over Markov Decision Processes, and optimize XiaoIce for long-term user engagement, measured in expected Conversation-turns Per Session (CPS). We detail the system architecture and key components, including dialogue manager, core chat, skills, and an empathetic computing module. We show how XiaoIce dynamically recognizes human feelings and states, understands user intent, and responds to user needs throughout long conversations. Since the release in 2014, XiaoIce has communicated with over 660 million active users and succeeded in establishing long-term relationships with many of them. Analysis of large-scale online logs shows that XiaoIce has achieved an average CPS of 23, which is significantly higher than that of other chatbots and even human conversations.