Slot-filling and intent detection are well-established tasks in Conversational AI. However, current large-scale benchmarks for these tasks often exclude evaluations of low-resource languages and rely on translations from English benchmarks, thereby predominantly reflecting Western-centric concepts. In this paper, we introduce “INJONGO” - a multicultural, open-source benchmark dataset for 16 African languages with utterances generated by native speakers across diverse domains, including banking, travel, home, and dining. Through extensive experiments, we benchmark fine-tuning multilingual transformer models and prompting large language models (LLMs), and show the advantage of leveraging African-cultural utterances over Western-centric utterances for improving cross-lingual transfer from the English language. Experimental results reveal that current LLMs struggle with the slot-filling task, with GPT-4o achieving an average performance of 26 F1. In contrast, intent detection performance is notably better, with an average accuracy of 70.6%, though it still falls short of fine-tuning baselines. When compared to the English language, GPT-4o and fine-tuning baselines perform similarly on intent detection, achieving an accuracy of approximately 81%. Our findings suggest that LLMs performance is still behind for many low-resource African languages, and more work is needed to further improve their downstream performance.

Hate speech and abusive language are global phenomena that need socio-cultural background knowledge to be understood, identified, and moderated. However, in many regions of the Global South, there have been several documented occurrences of (1) absence of moderation and (2) censorship due to the reliance on keyword spotting out of context. Further, high-profile individuals have frequently been at the center of the moderation process, while large and targeted hate speech campaigns against minorities have been overlooked.These limitations are mainly due to the lack of high-quality data in the local languages and the failure to include local communities in the collection, annotation, and moderation processes. To address this issue, we present AfriHate: a multilingual collection of hate speech and abusive language datasets in 15 African languages. Each instance in AfriHate is a tweet annotated by native speakers familiar with the regional culture. We report the challenges related to the construction of the datasets and present various classification baseline results with and without using LLMs. We find that model performance highly depends on the language and that multilingual models can help boost performance in low-resource settings.

Despite the widespread adoption of Large language models (LLMs), their remarkable capabilities remain limited to a few high-resource languages. Additionally, many low-resource languages (e.g. African languages) are often evaluated only on basic text classification tasks due to the lack of appropriate or comprehensive benchmarks outside of high-resource languages. In this paper, we introduce IrokoBench—a human-translated benchmark dataset for 17 typologically-diverse low-resource African languages covering three tasks: natural language inference(AfriXNLI), mathematical reasoning(AfriMGSM), and multi-choice knowledge-based QA(AfriMMLU). We use IrokoBench to evaluate zero-shot, few-shot, and translate-test settings(where test sets are translated into English) across 10 open and four proprietary LLMs. Our evaluation reveals a significant performance gap between high-resource languages (such as English and French) and low-resource African languages. We observe a significant performance gap between open and proprietary models, with the highest performing open model, Gemma 2 27B only at 63% of the best-performing proprietary model GPT-4o performance. Machine translating the test set to English before evaluation helped to close the gap for larger models that are English-centric, like Gemma 2 27B and LLaMa 3.1 70B. These findings suggest that more efforts are needed to develop and adapt LLMs for African languages.

Despite the recent progress on scaling multilingual machine translation (MT) to several under-resourced African languages, accurately measuring this progress remains challenging, since evaluation is often performed on n-gram matching metrics such as BLEU, which typically show a weaker correlation with human judgments. Learned metrics such as COMET have higher correlation; however, the lack of evaluation data with human ratings for under-resourced languages, complexity of annotation guidelines like Multidimensional Quality Metrics (MQM), and limited language coverage of multilingual encoders have hampered their applicability to African languages. In this paper, we address these challenges by creating high-quality human evaluation data with simplified MQM guidelines for error detection and direct assessment (DA) scoring for 13 typologically diverse African languages. Furthermore, we develop AfriCOMET: COMET evaluation metrics for African languages by leveraging DA data from well-resourced languages and an African-centric multilingual encoder (AfroXLM-R) to create the state-of-the-art MT evaluation metrics for African languages with respect to Spearman-rank correlation with human judgments (0.441).

Africa is home to over 2,000 languages from over six language families and has the highest linguistic diversity among all continents. This includes 75 languages with at least one million speakers each. Yet, there is little NLP research conducted on African languages. Crucial in enabling such research is the availability of high-quality annotated datasets. In this paper, we introduce AfriSenti, a sentiment analysis benchmark that contains a total of >110,000 tweets in 14 African languages (Amharic, Algerian Arabic, Hausa, Igbo, Kinyarwanda, Moroccan Arabic, Mozambican Portuguese, Nigerian Pidgin, Oromo, Swahili, Tigrinya, Twi, Xitsonga, and Yoruba) from four language families. The tweets were annotated by native speakers and used in the AfriSenti-SemEval shared task (with over 200 participants, see website: https://afrisenti-semeval.github.io). We describe the data collection methodology, annotation process, and the challenges we dealt with when curating each dataset. We further report baseline experiments conducted on the AfriSenti datasets and discuss their usefulness.

African languages have far less in-language content available digitally, making it challenging for question answering systems to satisfy the information needs of users. Cross-lingual open-retrieval question answering (XOR QA) systems – those that retrieve answer content from other languages while serving people in their native language—offer a means of filling this gap. To this end, we create Our Dataset, the first cross-lingual QA dataset with a focus on African languages. Our Dataset includes 12,000+ XOR QA examples across 10 African languages. While previous datasets have focused primarily on languages where cross-lingual QA augments coverage from the target language, Our Dataset focuses on languages where cross-lingual answer content is the only high-coverage source of answer content. Because of this, we argue that African languages are one of the most important and realistic use cases for XOR QA. Our experiments demonstrate the poor performance of automatic translation and multilingual retrieval methods. Overall, Our Dataset proves challenging for state-of-the-art QA models. We hope that the dataset enables the development of more equitable QA technology.

Africa has a very poor doctor-to-patient ratio. At very busy clinics, doctors could see 30+ patients per day—a heavy patient burden compared with developed countries—but productivity tools such as clinical automatic speech recognition (ASR) are lacking for these overworked clinicians. However, clinical ASR is mature, even ubiquitous, in developed nations, and clinician-reported performance of commercial clinical ASR systems is generally satisfactory. Furthermore, the recent performance of general domain ASR is approaching human accuracy. However, several gaps exist. Several publications have highlighted racial bias with speech-to-text algorithms and performance on minority accents lags significantly. To our knowledge, there is no publicly available research or benchmark on accented African clinical ASR, and speech data is non-existent for the majority of African accents. We release AfriSpeech, 200hrs of Pan-African English speech, 67,577 clips from 2,463 unique speakers across 120 indigenous accents from 13 countries for clinical and general domain ASR, a benchmark test set, with publicly available pre-trained models with SOTA performance on the AfriSpeech benchmark.

Evaluations in machine learning rarely use the latest metrics, datasets, or human evaluation in favor of remaining compatible with prior work. The compatibility, often facilitated through leaderboards, thus leads to outdated but standardized evaluation practices. We pose that the standardization is taking place in the wrong spot. Evaluation infrastructure should enable researchers to use the latest methods and what should be standardized instead is how to incorporate these new evaluation advances. We introduce GEMv2, the new version of the Generation, Evaluation, and Metrics Benchmark which uses a modular infrastructure for dataset, model, and metric developers to benefit from each other’s work. GEMv2 supports 40 documented datasets in 51 languages, ongoing online evaluation for all datasets, and our interactive tools make it easier to add new datasets to the living benchmark.

In recent years, multilingual pre-trained language models have gained prominence due to their remarkable performance on numerous downstream Natural Language Processing tasks (NLP). However, pre-training these large multilingual language models requires a lot of training data, which is not available for African Languages. Active learning is a semi-supervised learning algorithm, in which a model consistently and dynamically learns to identify the most beneficial samples to train itself on, in order to achieve better optimization and performance on downstream tasks. Furthermore, active learning effectively and practically addresses real-world data scarcity. Despite all its benefits, active learning, in the context of NLP and especially multilingual language models pretraining, has received little consideration. In this paper, we present AfroLM, a multilingual language model pretrained from scratch on 23 African languages (the largest effort to date) using our novel self-active learning framework. Pretrained on a dataset significantly (14x) smaller than existing baselines, AfroLM outperforms many multilingual pretrained language models (AfriBERTa, XLMR-base, mBERT) on various NLP downstream tasks (NER, text classification, and sentiment analysis). Additional out-of-domain sentiment analysis experiments show that AfroLM is able to generalize well across various domains. We release the code source, and our datasets used in our framework at https://github.com/bonaventuredossou/MLM_AL.

With the success of large-scale pre-training and multilingual modeling in Natural Language Processing (NLP), recent years have seen a proliferation of large, Web-mined text datasets covering hundreds of languages. We manually audit the quality of 205 language-specific corpora released with five major public datasets (CCAligned, ParaCrawl, WikiMatrix, OSCAR, mC4). Lower-resource corpora have systematic issues: At least 15 corpora have no usable text, and a significant fraction contains less than 50% sentences of acceptable quality. In addition, many are mislabeled or use nonstandard/ambiguous language codes. We demonstrate that these issues are easy to detect even for non-proficient speakers, and supplement the human audit with automatic analyses. Finally, we recommend techniques to evaluate and improve multilingual corpora and discuss potential risks that come with low-quality data releases.

We introduce GEM, a living benchmark for natural language Generation (NLG), its Evaluation, and Metrics. Measuring progress in NLG relies on a constantly evolving ecosystem of automated metrics, datasets, and human evaluation standards. Due to this moving target, new models often still evaluate on divergent anglo-centric corpora with well-established, but flawed, metrics. This disconnect makes it challenging to identify the limitations of current models and opportunities for progress. Addressing this limitation, GEM provides an environment in which models can easily be applied to a wide set of tasks and in which evaluation strategies can be tested. Regular updates to the benchmark will help NLG research become more multilingual and evolve the challenge alongside models. This paper serves as the description of the data for the 2021 shared task at the associated GEM Workshop.

Developing documentation guidelines and easy-to-use templates for datasets and models is a challenging task, especially given the variety of backgrounds, skills, and incentives of the people involved in the building of natural language processing (NLP) tools. Nevertheless, the adoption of standard documentation practices across the field of NLP promotes more accessible and detailed descriptions of NLP datasets and models, while supporting researchers and developers in reflecting on their work. To help with the standardization of documentation, we present two case studies of efforts that aim to develop reusable documentation templates – the HuggingFace data card, a general purpose card for datasets in NLP, and the GEM benchmark data and model cards with a focus on natural language generation. We describe our process for developing these templates, including the identification of relevant stakeholder groups, the definition of a set of guiding principles, the use of existing templates as our foundation, and iterative revisions based on feedback.

We take a step towards addressing the under- representation of the African continent in NLP research by bringing together different stakeholders to create the first large, publicly available, high-quality dataset for named entity recognition (NER) in ten African languages. We detail the characteristics of these languages to help researchers and practitioners better understand the challenges they pose for NER tasks. We analyze our datasets and conduct an extensive empirical evaluation of state- of-the-art methods across both supervised and transfer learning settings. Finally, we release the data, code, and models to inspire future research on African NLP.1

Research in NLP lacks geographic diversity, and the question of how NLP can be scaled to low-resourced languages has not yet been adequately solved. ‘Low-resourced’-ness is a complex problem going beyond data availability and reflects systemic problems in society. In this paper, we focus on the task of Machine Translation (MT), that plays a crucial role for information accessibility and communication worldwide. Despite immense improvements in MT over the past decade, MT is centered around a few high-resourced languages. As MT researchers cannot solve the problem of low-resourcedness alone, we propose participatory research as a means to involve all necessary agents required in the MT development process. We demonstrate the feasibility and scalability of participatory research with a case study on MT for African languages. Its implementation leads to a collection of novel translation datasets, MT benchmarks for over 30 languages, with human evaluations for a third of them, and enables participants without formal training to make a unique scientific contribution. Benchmarks, models, data, code, and evaluation results are released at https://github.com/masakhane-io/masakhane-mt.