Klaus Zechner


2019

This study aims to model the discourse structure of spontaneous spoken responses within the context of an assessment of English speaking proficiency for non-native speakers. Rhetorical Structure Theory (RST) has been commonly used in the analysis of discourse organization of written texts; however, limited research has been conducted to date on RST annotation and parsing of spoken language, in particular, non-native spontaneous speech. Due to the fact that the measurement of discourse coherence is typically a key metric in human scoring rubrics for assessments of spoken language, we conducted research to obtain RST annotations on non-native spoken responses from a standardized assessment of academic English proficiency. Subsequently, automatic parsers were trained on these annotations to process non-native spontaneous speech. Finally, a set of features were extracted from automatically generated RST trees to evaluate the discourse structure of non-native spontaneous speech, which were then employed to further improve the validity of an automated speech scoring system.
The issues of algorithmic fairness and bias have recently featured prominently in many publications highlighting the fact that training the algorithms for maximum performance may often result in predictions that are biased against various groups. Educational applications based on NLP and speech processing technologies often combine multiple complex machine learning algorithms and are thus vulnerable to the same sources of bias as other machine learning systems. Yet such systems can have high impact on people’s lives especially when deployed as part of high-stakes tests. In this paper we discuss different definitions of fairness and possible ways to apply them to educational applications. We then use simulated and real data to consider how test-takers’ native language backgrounds can affect their automated scores on an English language proficiency assessment. We illustrate that total fairness may not be achievable and that different definitions of fairness may require different solutions.
In this study, we developed an automated algorithm to provide feedback about the specific content of non-native English speakers’ spoken responses. The responses were spontaneous speech, elicited using integrated tasks where the language learners listened to and/or read passages and integrated the core content in their spoken responses. Our models detected the absence of key points considered to be important in a spoken response to a particular test question, based on two different models: (a) a model using word-embedding based content features and (b) a state-of-the art short response scoring engine using traditional n-gram based features. Both models achieved a substantially improved performance over the majority baseline, and the combination of the two models achieved a significant further improvement. In particular, the models were robust to automated speech recognition (ASR) errors, and performance based on the ASR word hypotheses was comparable to that based on manual transcriptions. The accuracy and F-score of the best model for the questions included in the train set were 0.80 and 0.68, respectively. Finally, we discussed possible approaches to generating targeted feedback about the content of a language learner’s response, based on automatically detected missing key points.

2018

In large-scale educational assessments, the use of automated scoring has recently become quite common. While the majority of student responses can be processed and scored without difficulty, there are a small number of responses that have atypical characteristics that make it difficult for an automated scoring system to assign a correct score. We describe a pipeline that detects and processes these kinds of responses at run-time. We present the most frequent kinds of what are called non-scorable responses along with effective filtering models based on various NLP and speech processing technologies. We give an overview of two operational automated scoring systems —one for essay scoring and one for speech scoring— and describe the filtering models they use. Finally, we present an evaluation and analysis of filtering models used for spoken responses in an assessment of language proficiency.
Automated scoring engines are usually trained and evaluated against human scores and compared to the benchmark of human-human agreement. In this paper we compare the performance of an automated speech scoring engine using two corpora: a corpus of almost 700,000 randomly sampled spoken responses with scores assigned by one or two raters during operational scoring, and a corpus of 16,500 exemplar responses with scores reviewed by multiple expert raters. We show that the choice of corpus used for model evaluation has a major effect on estimates of system performance with r varying between 0.64 and 0.80. Surprisingly, this is not the case for the choice of corpus for model training: when the training corpus is sufficiently large, the systems trained on different corpora showed almost identical performance when evaluated on the same corpus. We show that this effect is consistent across several learning algorithms. We conclude that evaluating the model on a corpus of exemplar responses if one is available provides additional evidence about system validity; at the same time, investing effort into creating a corpus of exemplar responses for model training is unlikely to lead to a substantial gain in model performance.

2017

The availability of the Rhetorical Structure Theory (RST) Discourse Treebank has spurred substantial research into discourse analysis of written texts; however, limited research has been conducted to date on RST annotation and parsing of spoken language, in particular, non-native spontaneous speech. Considering that the measurement of discourse coherence is typically a key metric in human scoring rubrics for assessments of spoken language, we initiated a research effort to obtain RST annotations of a large number of non-native spoken responses from a standardized assessment of academic English proficiency. The resulting inter-annotator kappa agreements on the three different levels of Span, Nuclearity, and Relation are 0.848, 0.766, and 0.653, respectively. Furthermore, a set of features was explored to evaluate the discourse structure of non-native spontaneous speech based on these annotations; the highest performing feature resulted in a correlation of 0.612 with scores of discourse coherence provided by expert human raters.

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