Large language models (LLMs) have achieved remarkable success in generative tasks, yet they often fall short in ensuring the factual accuracy of their outputs thus limiting their reliability in real-world applications where correctness is critical. In this paper, we present FactReasoner, a novel neuro-symbolic based factuality assessment framework that employs probabilistic reasoning to evaluate the truthfulness of long-form generated responses. FactReasoner decomposes a response into atomic units, retrieves relevant contextual information from external knowledge sources, and models the logical relationships (e.g., entailment, contradiction) between these units and their contexts using probabilistic encodings. It then estimates the posterior probability that each atomic unit is supported by the retrieved evidence. Our experiments on both labeled and unlabeled benchmark datasets demonstrate that FactReasoner often outperforms state-of-the-art prompt-based methods in terms of factual precision and recall.

When does a large language model (LLM) know what it does not know? Uncertainty quantification (UQ) provides measures of uncertainty, such as an estimate of the confidence in an LLM’s generated output, and is therefore increasingly recognized as a crucial component of trusted AI systems. Black-box UQ methods do not require access to internal model information from the generating LLM and therefore have numerous real-world advantages, such as robustness to system changes, adaptability to choice of LLM, reduced costs, and computational tractability. In this paper, we investigate the effectiveness of UQ techniques that are primarily but not necessarily entirely black- box, where the consistency between a generated output and other sampled generations is used as a proxy for confidence in its correctness. We propose a high-level non-verbalized similarity-based aggregation framework that subsumes a broad swath of UQ approaches suitable for complex generative tasks, as well as introduce specific novel techniques from the framework that train confidence estimation models using small training sets. Through an empirical study with datasets spanning the diverse tasks of question answering, summarization, and text-to-SQL, we demonstrate that our proposed similarity-based methods can yield better calibrated confidences than baselines.