In recent years, we are seeing considerable interest in conversational agents with the rise of large language models (LLMs). Although they offer considerable advantages, LLMs also present significant risks, such as hallucination, which hinder their widespread deployment in industry. Moreover, low-resource languages such as African ones are still underrepresented in these systems limiting their performance in these languages. In this paper, we illustrate a more classical approach based on modular architectures of Task-oriented Dialog Systems (ToDS) offering better control over outputs. We propose a chatbot generation engine based on the Rasa framework and a robust methodology for projecting annotations onto the Wolof language using an in-house machine translation system. After evaluating a generated chatbot trained on the Amazon Massive dataset, our Wolof Intent Classifier performs similarly to the one obtained for French, which is a resource-rich language. We also show that this approach is extensible to other low-resource languages, thanks to the intent classifier’s language-agnostic pipeline, simplifying the design of chatbots in these languages.

In this paper, we present AfricaPOS, the largest part-of-speech (POS) dataset for 20 typologically diverse African languages. We discuss the challenges in annotating POS for these languages using the universal dependencies (UD) guidelines. We conducted extensive POS baseline experiments using both conditional random field and several multilingual pre-trained language models. We applied various cross-lingual transfer models trained with data available in the UD. Evaluating on the AfricaPOS dataset, we show that choosing the best transfer language(s) in both single-source and multi-source setups greatly improves the POS tagging performance of the target languages, in particular when combined with parameter-fine-tuning methods. Crucially, transferring knowledge from a language that matches the language family and morphosyntactic properties seems to be more effective for POS tagging in unseen languages.

African languages are spoken by over a billion people, but they are under-represented in NLP research and development. Multiple challenges exist, including the limited availability of annotated training and evaluation datasets as well as the lack of understanding of which settings, languages, and recently proposed methods like cross-lingual transfer will be effective. In this paper, we aim to move towards solutions for these challenges, focusing on the task of named entity recognition (NER). We present the creation of the largest to-date human-annotated NER dataset for 20 African languages. We study the behaviour of state-of-the-art cross-lingual transfer methods in an Africa-centric setting, empirically demonstrating that the choice of source transfer language significantly affects performance. While much previous work defaults to using English as the source language, our results show that choosing the best transfer language improves zero-shot F1 scores by an average of 14% over 20 languages as compared to using English.

Recent advances in the pre-training for language models leverage large-scale datasets to create multilingual models. However, low-resource languages are mostly left out in these datasets. This is primarily because many widely spoken languages that are not well represented on the web and therefore excluded from the large-scale crawls for datasets. Furthermore, downstream users of these models are restricted to the selection of languages originally chosen for pre-training. This work investigates how to optimally leverage existing pre-trained models to create low-resource translation systems for 16 African languages. We focus on two questions: 1) How can pre-trained models be used for languages not included in the initial pretraining? and 2) How can the resulting translation models effectively transfer to new domains? To answer these questions, we create a novel African news corpus covering 16 languages, of which eight languages are not part of any existing evaluation dataset. We demonstrate that the most effective strategy for transferring both additional languages and additional domains is to leverage small quantities of high-quality translation data to fine-tune large pre-trained models.

We take a step towards addressing the under- representation of the African continent in NLP research by bringing together different stakeholders to create the first large, publicly available, high-quality dataset for named entity recognition (NER) in ten African languages. We detail the characteristics of these languages to help researchers and practitioners better understand the challenges they pose for NER tasks. We analyze our datasets and conduct an extensive empirical evaluation of state- of-the-art methods across both supervised and transfer learning settings. Finally, we release the data, code, and models to inspire future research on African NLP.1