Zero-shot cross-domain dialogue state tracking (DST) enables us to manage task-oriented dialogues in new, unseen domains without the cost of collecting in-domain data. Previous studies have implemented slot-based input improvements, such as schema-driven descriptions and question-answering formats, but still suffer from negative transfer for seen slots and inefficient transfer for unseen slots due to the significant source-target domain gap. To address these issues, we introduce a novel framework called Context-aware Auto-prompting and Instruction-following Contrastive Decoding (CAPID). This framework generates dynamic, context-aware slot queries, effectively improving the model’s transferability. Our context-aware auto-prompting approach tailors slot queries to the current dialogue context, increasing flexibility and reducing ambiguities. Additionally, an instruction-following contrastive decoding strategy helps reduce errors related to off-topic slots by penalizing deviations from the provided instructions. Extensive experiments on two datasets, with varying model sizes (from 60M to 7B), demonstrate the superior performance of CAPID. The source code is provided for reproducibility.

An ideal dialogue system requires continuous skill acquisition and adaptation to new tasks while retaining prior knowledge. Dialogue State Tracking (DST), vital in these systems, often involves learning new services, confronting catastrophic forgetting and a critical capability loss termed the “Value Selection Quandary”. To address these challenges, we introduce the Reason-of-Select (RoS) distillation method by enhancing smaller models with a novel “meta-reasoning” capability. Meta-reasoning, employing an enhanced multi-domain perspective, combines fragments of meta-knowledge from domain-specific dialogues during continual learning, transcending traditional single-perspective reasoning. This domain bootstrapping process enhances the model’s ability to dissect intricate dialogues from multiple possible values, and its domain-agnostic property aligns data distribution across different domains, effectively mitigating forgetting. Besides, two novel improvements, “multi-value resolution” strategy and Semantic Contrastive Reasoning Selection method, significantly enhance RoS by generating DST-specific selection chains and mitigating hallucinations in teachers’ reasoning, ensuring effective and reliable knowledge transfer. Extensive experiments validate the exceptional performance and robust generalization capabilities of our method.

A practical dialogue system requires the capacity for ongoing skill acquisition and adaptability to new tasks while preserving prior knowledge. However, current methods for Continual Dialogue State Tracking (DST), a crucial function of dialogue systems, struggle with the catastrophic forgetting issue and knowledge transfer between tasks. We present TaSL, a novel framework for task skill localization and consolidation that enables effective knowledge transfer without relying on memory replay. TaSL uses a novel group-wise technique to pinpoint task-specific and task-shared areas. Additionally, a fine-grained skill consolidation strategy protects task-specific knowledge from being forgotten while updating shared knowledge for bi-directional knowledge transfer. As a result, TaSL strikes a balance between preserving previous knowledge and excelling at new tasks. Comprehensive experiments on various backbones highlight the significant performance improvements of TaSL, with a 7.6% absolute increase in Avg. JGA and an 11% absolute rise in BWT metrics over existing state-of-the-art methods. The source code is provided for reproducibility.

Out-of-distribution (OOD) detection plays a vital role in enhancing the reliability of machine learning models. As large language models (LLMs) become more prevalent, the applicability of prior research on OOD detection that utilized smaller-scale Transformers such as BERT, RoBERTa, and GPT-2 may be challenged, due to the significant differences in the scale of these models, their pre-training objectives, and the paradigms used for inference. This paper initiates a pioneering empirical investigation into the OOD detection capabilities of LLMs, focusing on the LLaMA series ranging from 7B to 65B in size. We thoroughly evaluate commonly used OOD detectors, examining their performance in both zero-grad and fine-tuning scenarios. Notably, we alter previous discriminative in-distribution fine-tuning into generative fine-tuning, aligning the pre-training objective of LLMs with downstream tasks. Our findings unveil that a simple cosine distance OOD detector demonstrates superior efficacy, outperforming other OOD detectors. We provide an intriguing explanation for this phenomenon by highlighting the isotropic nature of the embedding spaces of LLMs, which distinctly contrasts with the anisotropic property observed in smaller BERT family models. The new insight enhances our understanding of how LLMs detect OOD data, thereby enhancing their adaptability and reliability in dynamic environments. We have released the source code at https://github.com/Awenbocc/LLM-OOD for other researchers to reproduce our results.

Dialogue State Tracking (DST) is of paramount importance in ensuring accurate tracking of user goals and system actions within task-oriented dialogue systems. The emergence of large language models (LLMs) such as GPT3 and ChatGPT has sparked considerable interest in assessing their efficacy across diverse applications. In this study, we conduct an initial examination of ChatGPT’s capabilities in DST. Our evaluation uncovers the exceptional performance of ChatGPT in this task, offering valuable insights to researchers regarding its capabilities and providing useful directions for designing and enhancing dialogue systems. Despite its impressive performance, ChatGPT has significant limitations including its closed-source nature, request restrictions, raising data privacy concerns, and lacking local deployment capabilities. To address these concerns, we present LDST, an LLM-driven DST framework based on smaller, open-source foundation models. By utilizing a novel domain-slot instruction tuning method, LDST achieves performance on par with ChatGPT. Comprehensive evaluations across three distinct experimental settings, we find that LDST exhibits remarkable performance improvements in both zero-shot and few-shot setting compared to previous SOTA methods. The source code is provided for reproducibility.