We investigate non-collaborative dialogue agents, which are expected to engage in strategic conversations with diverse users, for securing a mutual agreement that leans favorably towards the system’s objectives. This poses two main challenges for existing dialogue agents: 1) The inability to integrate user-specific characteristics into the strategic planning, and 2) The difficulty of training strategic planners that can be generalized to diverse users. To address these challenges, we propose TRIP to enhance the capability in tailored strategic planning, incorporating a user-aware strategic planning module and a population-based training paradigm. Through experiments on benchmark non-collaborative dialogue tasks, we demonstrate the effectiveness of TRIP in catering to diverse users.

Equipping a conversational search engine with strategies regarding when to ask clarification questions is becoming increasingly important across various domains. Attributing to the context understanding capability of LLMs and their access to domain-specific sources of knowledge, LLM-based clarification strategies feature rapid transfer to various domains in a post-hoc manner.However, they still struggle to deliver promising performance on unseen domains, struggling to achieve effective domain transferability.We take the first step to investigate this issue and existing methods tend to produce one-size-fits-all strategies across diverse domains, limiting their search effectiveness.In response, we introduce a novel method, called STYLE,to achieve effective domain transferability.Our experimental results indicate that STYLE bears strong domain transferability, resulting in an average search performance improvement of 10% on four unseen domains.

To obtain high-quality annotations under limited budget, semi-automatic annotation methods are commonly used, where a portion of the data is annotated by experts and a model is then trained to complete the annotations for the remaining data. However, these methods mainly focus on selecting informative data for expert annotations to improve the model predictive ability (i.e., triage-to-human data), while the rest of the data is indiscriminately assigned to model annotation (i.e., triage-to-model data). This may lead to inefficiencies in budget allocation for annotations, as easy data that the model could accurately annotate may be unnecessarily assigned to the expert, and hard data may be misclassified by the model. As a result, the overall annotation quality may be compromised. To address this issue, we propose a selective annotation framework called SANT. It effectively takes advantage of both the triage-to-human and triage-to-model data through the proposed error-aware triage and bi-weighting mechanisms. As such, informative or hard data is assigned to the expert for annotation, while easy data is handled by the model. Experimental results show that SANT consistently outperforms other baselines, leading to higher-quality annotation through its proper allocation of data to both expert and model workers. We provide pioneering work on data annotation within budget constraints, establishing a landmark for future triage-based annotation studies.

With the aid of large language models, current conversational recommender system (CRS) has gaining strong abilities to persuade users to accept recommended items. While these CRSs are highly persuasive, they can mislead users by incorporating incredible information in their explanations, ultimately damaging the long-term trust between users and the CRS. To address this, we propose a simple yet effective method, called PC-CRS, to enhance the credibility of CRS’s explanations during persuasion. It guides the explanation generation through our proposed credibility-aware persuasive strategies and then gradually refines explanations via post-hoc self-reflection. Experimental results demonstrate the efficacy of PC-CRS in promoting persuasive and credible explanations. Further analysis reveals the reason behind current methods producing incredible explanations and the potential of credible explanations to improve recommendation accuracy.

While large language models have significantly enhanced the effectiveness of discourse relation classifications, it remains unclear whether their comprehension is faithful and reliable. We provide DiSQ, a new method for evaluating the faithfulness of understanding discourse based on question answering. We first employ in-context learning to annotate the reasoning for discourse comprehension, based on the connections among key events within the discourse. Following this, DiSQ interrogates the model with a sequence of questions to assess its grasp of core event relations, its resilience to counterfactual queries, as well as its consistency to its previous responses. then evaluate language models with different architectural designs using DiSQ, finding: (1) DiSQ presents a significant challenge for all models, with the top-performing GPT model attaining only 41% of the ideal performance in PDTB; (2) DiSQ is robust to domain shifts and paraphrase variations; (3) Open-source models generally lag behind their closed-source GPT counterparts, with notable exceptions being those enhanced with chat and code/math features; (4) Our analysis validates the effectiveness of explicitly signalled discourse connectives, the role of contextual information, and the benefits of using historical QA data.

Human annotation is a time-consuming task that requires a significant amount of effort. To address this issue, interactive data annotation utilizes an annotation model to provide suggestions for humans to approve or correct. However, annotation models trained with limited labeled data are prone to generating incorrect suggestions, leading to extra human correction effort. To tackle this challenge, we propose Araida, an analogical reasoning-based approach that enhances automatic annotation accuracy in the interactive data annotation setting and reduces the need for human corrections. Araida involves an error-aware integration strategy that dynamically coordinates an annotation model and a k-nearest neighbors (KNN) model, giving more importance to KNN’s predictions when predictions from the annotation model are deemed inaccurate. Empirical studies demonstrate that Araida is adaptable to different annotation tasks and models. On average, it reduces human correction labor by 11.02% compared to vanilla interactive data annotation methods.

Large language models (LLMs) are increasingly used to meet user information needs, but their effectiveness in dealing with user queries that contain various types of ambiguity remains unknown, ultimately risking user trust and satisfaction. To this end, we introduce CLAMBER, a benchmark for evaluating LLMs using a well-organized taxonomy. Building upon the taxonomy, we construct 12K high-quality data to assess the strengths, weaknesses, and potential risks of various off-the-shelf LLMs.Our findings indicate the limited practical utility of current LLMs in identifying and clarifying ambiguous user queries, even enhanced by chain-of-thought (CoT) and few-shot prompting. These techniques may result in overconfidence in LLMs and yield only marginal enhancements in identifying ambiguity. Furthermore, current LLMs fall short in generating high-quality clarifying questions due to a lack of conflict resolution and inaccurate utilization of inherent knowledge.In this paper, CLAMBER presents a guidance and promotes further research on proactive and trustworthy LLMs.

It is time-saving to build a reading assistant for customer service representations (CSRs) when reading user manuals, especially information-rich ones. Current solutions don’t fit the online custom service scenarios well due to the lack of attention to user questions and possible responses. Hence, we propose to develop a time-saving and careful reading assistant for CSRs, named CARE. It can help the CSRs quickly find proper responses from the user manuals via explicit clue chains. Specifically, each of the clue chains is formed by inferring over the user manuals, starting from the question clue aligned with the user question and ending at a possible response. To overcome the shortage of supervised data, we adopt the self-supervised strategy for model learning. The offline experiment shows that CARE is efficient in automatically inferring accurate responses from the user manual. The online experiment further demonstrates the superiority of CARE to reduce CSRs’ reading burden and keep high service quality, in particular with >35% decrease in time spent and keeping a >0.75 ICC score.

Automatic extraction of procedural graphs from documents creates a low-cost way for users to easily understand a complex procedure by skimming visual graphs. Despite the progress in recent studies, it remains unanswered: whether the existing studies have well solved this task (Q1) and whether the emerging large language models (LLMs) can bring new opportunities to this task (Q2). To this end, we propose a new benchmark PAGED, equipped with a large high-quality dataset and standard evaluations. It investigates five state-of-the-art baselines, revealing that they fail to extract optimal procedural graphs well because of their heavy reliance on hand-written rules and limited available data. We further involve three advanced LLMs in PAGED and enhance them with a novel self-refine strategy. The results point out the advantages of LLMs in identifying textual elements and their gaps in building logical structures. We hope PAGED can serve as a major landmark for automatic procedural graph extraction and the investigations in PAGED can offer insights into the research on logic reasoning among non-sequential elements.

Attribute-based Controlled Text Generation (CTG) refers to generating sentences that satisfy desirable attributes (e.g., emotions and topics). Existing work usually utilize fine-tuning or resort to extra attribute classifiers, yet suffer from increases in storage and inference time. To address these concerns, we explore attribute-based CTG in a parameter-efficient manner. In short, the proposed Tailor represents each attribute as a pre-trained continuous vector i.e., single-attribute prompt), which guides the generation of a fixed pre-trained language model (PLM) to satisfy a pre-specified attribute. These prompts can be simply concatenated as a whole for multi-attribute CTG without any re-training. Nevertheless, this may raise problems of fluency downgrading and position sensitivity. To solve this, Tailor provides two solutions to enhance the combination. The former contains a multi-attribute prompt mask and a re-indexing position sequence to bridge the gap between the training (one single-attribute prompt for each task) and the testing stage (concatenating two prompts). The latter introduces a trainable prompt connector to further enhance the combinations. Experiments demonstrate that, only requiring 0.08% extra training parameters of the GPT-2, Tailor can achieve effective and general improvements on eleven attribute-specific generation tasks.

Similes occur in the creative context of describing a concept (i.e., tenor) by making a literally false yet figuratively meaningful comparison to another (i.e., vehicle). Previous efforts form simile generation as a context-free generation task, focusing on simile-style transfer or writing a simile from a given prefix. However, generated texts under such settings might be undesirable, such as hardly meeting the simile definition (e.g., missing vehicle) or difficult to address certain preferences of content as humans wish (e.g., describe the color of apples through the simile). We believe that a simile could be more qualified and user-oriented if incorporated with pre-specified constraints. To this end, we introduce controllable simile generation (CSG), a new task that requires the model to generate a simile with multiple simile elements, e.g., context and vehicle. To facilitate this task, we present GraCe, including 61.3k simile-element annotated Chinese similes. Based on it, we propose a CSG model Similor to benchmark this task, including a vehicle retrieval module Scorer to obtain the explicable comparison for a given tenor in the vehicle-unknown situation. Both statistical and experimental analyses show that GraCe is of high quality beyond all other Chinese simile datasets, in terms of the number (8 vs. 3) of annotation elements, Is-Simile accuracy (98.9% vs. 78.7%), and increasing model-performance gains for both uncontrollable and controllable simile generation. Meanwhile, Similor can serve as a strong baseline for CSG, especially with Scorer, which beats model-based retrieval methods without any re-training.

Conversational systems are envisioned to provide social support or functional service to human users via natural language interactions. Conventional conversation researches mainly focus on the responseability of the system, such as dialogue context understanding and response generation, but overlooks the design of an essential property in intelligent conversations, i.e., goal awareness. The awareness of goals means the state of not only being responsive to the users but also aware of the target conversational goal and capable of leading the conversation towards the goal, which is a significant step towards higher-level intelligence and artificial consciousness. It can not only largely improve user engagement and service efficiency in the conversation, but also empower the system to handle more complicated conversation tasks that involve strategical and motivational interactions. In this tutorial, we will introduce the recent advances on the design of agent’s awareness of goals in a wide range of conversational systems.

The machine reading comprehension (MRC) of user manuals has huge potential in customer service. However, current methods have trouble answering complex questions. Therefore, we introduce the knowing-how & knowing-that task that requires the model to answer factoid-style, procedure-style, and inconsistent questions about user manuals. We resolve this task by jointly representing the sTeps and fActs in a gRAh (TARA), which supports a unified inference of various questions. Towards a systematical benchmarking study, we design a heuristic method to automatically parse user manuals into TARAs and build an annotated dataset to test the model’s ability in answering real-world questions. Empirical results demonstrate that representing user manuals as TARAs is a desired solution for the MRC of user manuals. An in-depth investigation of TARA further sheds light on the issues and broader impacts of future representations of user manuals. We hope our work can move the MRC of user manuals to a more complex and realistic stage.

Multi-path voting methods like Self-consistency have been used to mitigate reasoning errors in large language models caused by factual errors and illusion generation. However, these methods require excessive computing resources as they generate numerous reasoning paths for each problem. And our experiments show that on the arithmetic reasoning task, SVAMP, half of the problems fail to obtain noticeable accuracy gains when voting with more than three paths. In this paper, we propose a novel multi-path voting technique called Dynamic Voting, which effectively reduces the number of reasoning paths during multi-path voting while preserving accuracies by applying early exiting for problems that large language models can confidently solve. Experimental evaluations on arithmetic, commonsense, and symbolic reasoning tasks under few-shot and zero-shot settings demonstrate that Dynamic Voting achieves comparable accuracies employing significantly fewer reasoning paths. Notably, one of our Dynamic Voting strategies outperforms Self-consistency using only 24.7% of the number of paths on the LetterConcat task in the few-shot setting. Furthermore, Dynamic Voting showcases strong robustness in threshold selection. It also demonstrates excellent generalizability when combined with other voting techniques, different models, and diverse prompts.

Conversational systems based on Large Language Models (LLMs), such as ChatGPT, show exceptional proficiency in context understanding and response generation. However, they still possess limitations, such as failing to ask clarifying questions to ambiguous queries or refuse users’ unreasonable requests, both of which are considered as key aspects of a conversational agent’s proactivity. This raises the question of whether LLM-based conversational systems are equipped to handle proactive dialogue problems. In this work, we conduct a comprehensive analysis of LLM-based conversational systems, specifically focusing on three key aspects of proactive dialogues: clarification, target-guided, and non-collaborative dialogues. To trigger the proactivity of LLMs, we propose the Proactive Chain-of-Thought prompting scheme, which augments LLMs with the goal planning capability over descriptive reasoning chains. Empirical findings are discussed to promote future studies on LLM-based proactive dialogue systems.

Efficiently retrieving FAQ questions that match users’ intent is essential for online customer service. Existing methods aim to fully utilize the dynamic conversation context to enhance the semantic association between the user query and FAQ questions. However, the conversation context contains noise, e.g., users may click questions they don’t like, leading to inaccurate semantics modeling. To tackle this, we introduce tags of FAQ questions, which can help us eliminate irrelevant information. We later integrate them into a reinforcement learning framework and minimize the negative impact of irrelevant information in the dynamic conversation context. We experimentally demonstrate our efficiency and effectiveness on conversational FAQ retrieval compared to other baselines.

Evaluating conversational information retrieval (CIR) systems is a challenging task that requires a significant amount of human labor for annotation. It is imperative to invest significant effort into researching more labor-effective methods for evaluating CIR systems. To touch upon this challenge, we take the first step to involve active testing in CIR evaluation and propose a novel method, called HomCoE. It strategically selects a few data for human annotation, then calibrates the evaluation results to eliminate evaluation biases. As such, it makes an accurate evaluation of the CIR system at low human labor. We experimentally reveal that it consumes less than 1% of human labor and achieves a consistency rate of 95%-99% with human evaluation results. This emphasizes the superiority of our method over other baselines.

Unsupervised paraphrase generation is a challenging task that benefits a variety of downstream NLP applications. Current unsupervised methods for paraphrase generation typically employ round-trip translation or denoising, which require translation corpus and result in paraphrases overly similar to the original sentences in surface structure. Most of these methods lack explicit control over the similarity between the original and generated sentences, and the entities are also less correctly kept. To obviate the reliance on translation data and prompt greater variations in surface structure, we propose a self-supervised pseudo-data construction method that generates diverse pseudo-paraphrases in distinct surface structures for a given sentence. To control the similarity and generate accurate entities, we propose an unsupervised paraphrasing model that encodes the sentence meaning and the entities with discrete and continuous variables, respectively. The similarity can be controlled by sampling discrete variables and the entities are kept substantially accurate due to the specific modeling of entities using continuous variables. Experimental results on two benchmark datasets demonstrate the advantages of our pseudo-data construction method compared to round-trip translation, and the superiority of our paraphrasing model over the state-of-the-art unsupervised methods.

Understanding debtor personas is crucial for collectors to empathize with debtors and develop more effective collection strategies. In this paper, we take the first step towards comprehensively investigating the significance of debtor personas and present a successful commercial practice on automatic debt collection agents. Specifically, we organize the debtor personas into a taxonomy and construct a persona-aware conversation dataset. Building upon it, we implement a simple yet effective persona-aware agent called PAD. After two-month online testing, PAD increases the recovery rate by 3.31% and collects an additional ~100K RMB. Our commercial practice brings inspiration to the debt collection industry by providing an effective automatic solution.

We study automatic Contract Clause Extraction (CCE) by modeling implicit relations in legal contracts. Existing CCE methods mostly treat contracts as plain text, creating a substantial barrier to understanding contracts of high complexity. In this work, we first comprehensively analyze the complexity issues of contracts and distill out three implicit relations commonly found in contracts, namely, 1) Long-range Context Relation that captures the correlations of distant clauses; 2) Term-Definition Relation that captures the relation between important terms with their corresponding definitions, and 3) Similar Clause Relation that captures the similarities between clauses of the same type. Then we propose a novel framework ConReader to exploit the above three relations for better contract understanding and improving CCE. Experimental results show that ConReader makes the prediction more interpretable and achieves new state-of-the-art on two CCE tasks in both conventional and zero-shot settings.

To facilitate conversational question answering (CQA) over hybrid contexts in finance, we present a new dataset, named PACIFIC. Compared with existing CQA datasets, PACIFIC exhibits three key features: (i) proactivity, (ii) numerical reasoning, and (iii) hybrid context of tables and text. A new task is defined accordingly to study Proactive Conversational Question Answering (PCQA), which combines clarification question generation and CQA. In addition, we propose a novel method, namely UniPCQA, to adapt a hybrid format of input and output content in PCQA into the Seq2Seq problem, including the reformulation of the numerical reasoning process as code generation. UniPCQA performs multi-task learning over all sub-tasks in PCQA and incorporates a simple ensemble strategy to alleviate the error propagation issue in the multi-task learning by cross-validating top-k sampled Seq2Seq outputs. We benchmark the PACIFIC dataset with extensive baselines and provide comprehensive evaluations on each sub-task of PCQA.

Controllable paraphrase generation (CPG) incorporates various external conditions to obtain desirable paraphrases. However, existing works only highlight a special condition under two indispensable aspects of CPG (i.e., lexically and syntactically CPG) individually, lacking a unified circumstance to explore and analyze their effectiveness. In this paper, we propose a general controllable paraphrase generation framework (GCPG), which represents both lexical and syntactical conditions as text sequences and uniformly processes them in an encoder-decoder paradigm. Under GCPG, we reconstruct commonly adopted lexical condition (i.e., Keywords) and syntactical conditions (i.e., Part-Of-Speech sequence, Constituent Tree, Masked Template and Sentential Exemplar) and study the combination of the two types. In particular, for Sentential Exemplar condition, we propose a novel exemplar construction method — Syntax-Similarity based Exemplar (SSE). SSE retrieves a syntactically similar but lexically different sentence as the exemplar for each target sentence, avoiding exemplar-side words copying problem. Extensive experiments demonstrate that GCPG with SSE achieves state-of-the-art performance on two popular benchmarks. In addition, the combination of lexical and syntactical conditions shows the significant controllable ability of paraphrase generation, and these empirical results could provide novel insight to user-oriented paraphrasing.

Incorporating large-scale pre-trained models with the prototypical neural networks is a de-facto paradigm in few-shot named entity recognition. Existing methods, unfortunately, are not aware of the fact that embeddings from pre-trained models contain a prominently large amount of information regarding word frequencies, biasing prototypical neural networks against learning word entities. This discrepancy constrains the two models’ synergy. Thus, we propose a one-line-code normalization method to reconcile such a mismatch with empirical and theoretical grounds. Our experiments based on nine benchmark datasets show the superiority of our method over the counterpart models and are comparable to the state-of-the-art methods. In addition to the model enhancement, our work also provides an analytical viewpoint for addressing the general problems in few-shot name entity recognition or other tasks that rely on pre-trained models or prototypical neural networks.

In this report, we present our submission to the WMT 2022 Metrics Shared Task. We build our system based on the core idea of UNITE (Unified Translation Evaluation), which unifies source-only, reference-only, and source- reference-combined evaluation scenarios into one single model. Specifically, during the model pre-training phase, we first apply the pseudo-labeled data examples to continuously pre-train UNITE. Notably, to reduce the gap between pre-training and fine-tuning, we use data cropping and a ranking-based score normalization strategy. During the fine-tuning phase, we use both Direct Assessment (DA) and Multidimensional Quality Metrics (MQM) data from past years’ WMT competitions. Specially, we collect the results from models with different pre-trained language model backbones, and use different ensembling strategies for involved translation directions.

In this paper, we present our submission to the sentence-level MQM benchmark at Quality Estimation Shared Task, named UniTE (Unified Translation Evaluation). Specifically, our systems employ the framework of UniTE, which combined three types of input formats during training with a pre-trained language model. First, we apply the pseudo-labeled data examples for the continuously pre-training phase. Notably, to reduce the gap between pre-training and fine-tuning, we use data cropping and a ranking-based score normalization strategy. For the fine-tuning phase, we use both Direct Assessment (DA) and Multidimensional Quality Metrics (MQM) data from past years’ WMT competitions. Finally, we collect the source-only evaluation results, and ensemble the predictions generated by two UniTE models, whose backbones are XLM-R and infoXLM, respectively. Results show that our models reach 1st overall ranking in the Multilingual and English-Russian settings, and 2nd overall ranking in English-German and Chinese-English settings, showing relatively strong performances in this year’s quality estimation competition.

Hybrid data combining both tabular and textual content (e.g., financial reports) are quite pervasive in the real world. However, Question Answering (QA) over such hybrid data is largely neglected in existing research. In this work, we extract samples from real financial reports to build a new large-scale QA dataset containing both Tabular And Textual data, named TAT-QA, where numerical reasoning is usually required to infer the answer, such as addition, subtraction, multiplication, division, counting, comparison/sorting, and the compositions. We further propose a novel QA model termed TAGOP, which is capable of reasoning over both tables and text. It adopts sequence tagging to extract relevant cells from the table along with relevant spans from the text to infer their semantics, and then applies symbolic reasoning over them with a set of aggregation operators to arrive at the final answer. TAGOP achieves 58.0% inF1, which is an 11.1% absolute increase over the previous best baseline model, according to our experiments on TAT-QA. But this result still lags far behind performance of expert human, i.e.90.8% in F1. It is demonstrated that our TAT-QA is very challenging and can serve as a benchmark for training and testing powerful QA models that address hybrid form data.

The multimodality problem has become a major challenge of existing non-autoregressive generation (NAG) systems. A common solution often resorts to sequence-level knowledge distillation by rebuilding the training dataset through autoregressive generation (hereinafter known as “teacher AG”). The success of such methods may largely depend on a latent assumption, i.e., the teacher AG is superior to the NAG model. However, in this work, we experimentally reveal that this assumption does not always hold for the text generation tasks like text summarization and story ending generation. To provide a feasible solution to the multimodality problem of NAG, we propose incorporating linguistic structure (Part-of-Speech sequence in particular) into NAG inference instead of relying on teacher AG. More specifically, the proposed POS-constrained Parallel Decoding (POSPD) method aims at providing a specific POS sequence to constrain the NAG model during decoding. Our experiments demonstrate that POSPD consistently improves NAG models on four text generation tasks to a greater extent compared to knowledge distillation. This observation validates the necessity of exploring the alternatives for sequence-level knowledge distillation.

Tracking dialogue states to better interpret user goals and feed downstream policy learning is a bottleneck in dialogue management. Common practice has been to treat it as a problem of classifying dialogue content into a set of pre-defined slot-value pairs, or generating values for different slots given the dialogue history. Both have limitations on considering dependencies that occur on dialogues, and are lacking of reasoning capabilities. This paper proposes to track dialogue states gradually with reasoning over dialogue turns with the help of the back-end data. Empirical results demonstrate that our method outperforms the state-of-the-art methods in terms of joint belief accuracy for MultiWOZ 2.1, a large-scale human–human dialogue dataset across multiple domains.

Knowledge graphs are essential for numerous downstream natural language processing applications, but are typically incomplete with many facts missing. This results in research efforts on multi-hop reasoning task, which can be formulated as a search process and current models typically perform short distance reasoning. However, the long-distance reasoning is also vital with the ability to connect the superficially unrelated entities. To the best of our knowledge, there lacks a general framework that approaches multi-hop reasoning in mixed long-short distance reasoning scenarios. We argue that there are two key issues for a general multi-hop reasoning model: i) where to go, and ii) when to stop. Therefore, we propose a general model which resolves the issues with three modules: 1) the local-global knowledge module to estimate the possible paths, 2) the differentiated action dropout module to explore a diverse set of paths, and 3) the adaptive stopping search module to avoid over searching. The comprehensive results on three datasets demonstrate the superiority of our model with significant improvements against baselines in both short and long distance reasoning scenarios.

Research into the area of multiparty dialog has grown considerably over recent years. We present the Molweni dataset, a machine reading comprehension (MRC) dataset with discourse structure built over multiparty dialog. Molweni’s source samples from the Ubuntu Chat Corpus, including 10,000 dialogs comprising 88,303 utterances. We annotate 30,066 questions on this corpus, including both answerable and unanswerable questions. Molweni also uniquely contributes discourse dependency annotations in a modified Segmented Discourse Representation Theory (SDRT; Asher et al., 2016) style for all of its multiparty dialogs, contributing large-scale (78,245 annotated discourse relations) data to bear on the task of multiparty dialog discourse parsing. Our experiments show that Molweni is a challenging dataset for current MRC models: BERT-wwm, a current, strong SQuAD 2.0 performer, achieves only 67.7% F1 on Molweni’s questions, a 20+% significant drop as compared against its SQuAD 2.0 performance.

In existing sophisticated text-to-SQL models, schema linking is often considered as a simple, minor component, belying its importance. By providing a schema linking corpus based on the Spider text-to-SQL dataset, we systematically study the role of schema linking. We also build a simple BERT-based baseline, called Schema-Linking SQL (SLSQL) to perform a data-driven study. We find when schema linking is done well, SLSQL demonstrates good performance on Spider despite its structural simplicity. Many remaining errors are attributable to corpus noise. This suggests schema linking is the crux for the current text-to-SQL task. Our analytic studies provide insights on the characteristics of schema linking for future developments of text-to-SQL tasks.

While achieving great fluency, current machine translation (MT) techniques are bottle-necked by adequacy issues. To have a closer study of these issues and accelerate model development, we propose automatic detecting adequacy errors in MT hypothesis for MT model evaluation. To do that, we annotate missing and wrong translations, the two most prevalent issues for current neural machine translation model, in 15000 Chinese-English translation pairs. We build a supervised alignment model for translation error detection (AlignDet) based on a simple Alignment Triangle strategy to set the benchmark for automatic error detection task. We also discuss the difficulties of this task and the benefits of this task for existing evaluation metrics.

Existing solutions to task-oriented dialogue systems follow pipeline designs which introduces architectural complexity and fragility. We propose a novel, holistic, extendable framework based on a single sequence-to-sequence (seq2seq) model which can be optimized with supervised or reinforcement learning. A key contribution is that we design text spans named belief spans to track dialogue believes, allowing task-oriented dialogue systems to be modeled in a seq2seq way. Based on this, we propose a simplistic Two Stage CopyNet instantiation which emonstrates good scalability: significantly reducing model complexity in terms of number of parameters and training time by a magnitude. It significantly outperforms state-of-the-art pipeline-based methods on large datasets and retains a satisfactory entity match rate on out-of-vocabulary (OOV) cases where pipeline-designed competitors totally fail.