Dialogue state tracking (DST) aims to extract essential information from multi-turn dialog situations and take appropriate actions. A belief state, one of the core pieces of information, refers to the subject and its specific content, and appears in the form of domain-slot-value. The trained model predicts “accumulated” belief states in every turn, and joint goal accuracy and slot accuracy are mainly used to evaluate the prediction; however, we specify that the current evaluation metrics have a critical limitation when evaluating belief states accumulated as the dialogue proceeds, especially in the most used MultiWOZ dataset. Additionally, we propose relative slot accuracy to complement existing metrics. Relative slot accuracy does not depend on the number of predefined slots, and allows intuitive evaluation by assigning relative scores according to the turn of each dialog. This study also encourages not solely the reporting of joint goal accuracy, but also various complementary metrics in DST tasks for the sake of a realistic evaluation.

In this paper, we propose Multi²OIE, which performs open information extraction (open IE) by combining BERT with multi-head attention. Our model is a sequence-labeling system with an efficient and effective argument extraction method. We use a query, key, and value setting inspired by the Multimodal Transformer to replace the previously used bidirectional long short-term memory architecture with multi-head attention. Multi²OIE outperforms existing sequence-labeling systems with high computational efficiency on two benchmark evaluation datasets, Re-OIE2016 and CaRB. Additionally, we apply the proposed method to multilingual open IE using multilingual BERT. Experimental results on new benchmark datasets introduced for two languages (Spanish and Portuguese) demonstrate that our model outperforms other multilingual systems without training data for the target languages.