Although recent Massively Multilingual Language Models (MMLMs) like mBERT and XLMR support around 100 languages, most existing multilingual NLP benchmarks provide evaluation data in only a handful of these languages with little linguistic diversity. We argue that this makes the existing practices in multilingual evaluation unreliable and does not provide a full picture of the performance of MMLMs across the linguistic landscape. We propose that the recent work done in Performance Prediction for NLP tasks can serve as a potential solution in fixing benchmarking in Multilingual NLP by utilizing features related to data and language typology to estimate the performance of an MMLM on different languages. We compare performance prediction with translating test data with a case study on four different multilingual datasets, and observe that these methods can provide reliable estimates of the performance that are often on-par with the translation based approaches, without the need for any additional translation as well as evaluation costs.

Massively Multilingual Transformer based Language Models have been observed to be surprisingly effective on zero-shot transfer across languages, though the performance varies from language to language depending on the pivot language(s) used for fine-tuning. In this work, we build upon some of the existing techniques for predicting the zero-shot performance on a task, by modeling it as a multi-task learning problem. We jointly train predictive models for different tasks which helps us build more accurate predictors for tasks where we have test data in very few languages to measure the actual performance of the model. Our approach also lends us the ability to perform a much more robust feature selection, and identify a common set of features that influence zero-shot performance across a variety of tasks.

Topic-sensitive query set expansion is an important area of research that aims to improve search results for information retrieval. It is particularly crucial for queries related to sensitive and emerging topics. In this work, we describe a method for query set expansion about emerging topics using vector space interpolation. We use a transformer model called OPTIMUS, which is suitable for vector space manipulation due to its variational autoencoder nature. One of our proposed methods – Dirichlet interpolation shows promising results for query expansion. Our methods effectively generate new queries about the sensitive topic by incorporating set-level diversity, which is not captured by traditional sentence-level augmentation methods such as paraphrasing or back-translation.

Few-shot transfer often shows substantial gain over zero-shot transfer (CITATION), which is a practically useful trade-off between fully supervised and unsupervised learning approaches for multilingual pretained model-based systems. This paper explores various strategies for selecting data for annotation that can result in a better few-shot transfer. The proposed approaches rely on multiple measures such as data entropy using n-gram language model, predictive entropy, and gradient embedding. We propose a loss embedding method for sequence labeling tasks, which induces diversity and uncertainty sampling similar to gradient embedding. The proposed data selection strategies are evaluated and compared for POS tagging, NER, and NLI tasks for up to 20 languages. Our experiments show that the gradient and loss embedding-based strategies consistently outperform random data selection baselines, with gains varying with the initial performance of the zero-shot transfer. Furthermore, the proposed method shows similar trends in improvement even when the model is fine-tuned using a lower proportion of the original task-specific labeled training data for zero-shot transfer.

Multilingual evaluation benchmarks usually contain limited high-resource languages and do not test models for specific linguistic capabilities. CheckList is a template-based evaluation approach that tests models for specific capabilities. The CheckList template creation process requires native speakers, posing a challenge in scaling to hundreds of languages. In this work, we explore multiple approaches to generate Multilingual CheckLists. We device an algorithm –Template Extraction Algorithm (TEA) for automatically extracting target language CheckList templates from machine translated instances of a source language templates. We compare the TEA CheckLists with CheckLists created with different levels of human intervention. We further introduce metrics along the dimensions of cost, diversity, utility, and correctness to compare the CheckLists. We thoroughly analyze different approaches to creating CheckLists in Hindi. Furthermore, we experiment with 9 more different languages. We find that TEA followed by human verification is ideal for scaling Checklist-based evaluation to multiple languages while TEA gives a good estimates of model performance. We release the code of TEA and the CheckLists created at aka.ms/multilingualchecklist

Borrowing ideas from Production functions in micro-economics, in this paper we introduce a framework to systematically evaluate the performance and cost trade-offs between machine-translated and manually-created labelled data for task-specific fine-tuning of massively multilingual language models. We illustrate the effectiveness of our framework through a case-study on the TyDIQA-GoldP dataset. One of the interesting conclusion of the study is that if the cost of machine translation is greater than zero, the optimal performance at least cost is always achieved with at least some or only manually-created data. To our knowledge, this is the first attempt towards extending the concept of production functions to study data collection strategies for training multilingual models, and can serve as a valuable tool for other similar cost vs data trade-offs in NLP.

Despite state-of-the-art performance, NLP systems can be fragile in real-world situations. This is often due to insufficient understanding of the capabilities and limitations of models and the heavy reliance on standard evaluation benchmarks. Research into non-standard evaluation to mitigate this brittleness is gaining increasing attention. Notably, the behavioral testing principle ‘Checklist’, which decouples testing from implementation revealed significant failures in state-of-the-art models for multiple tasks. In this paper, we present a case study of using Checklist in a practical scenario. We conduct experiments for evaluating an offensive content detection system and use a data augmentation technique for improving the model using insights from Checklist. We lay out the challenges and open questions based on our observations of using Checklist for human-in-loop evaluation and improvement of NLP systems. Disclaimer: The paper contains examples of content with offensive language. The examples do not represent the views of the authors or their employers towards any person(s), group(s), practice(s), or entity/entities.

Deep Contextual Language Models (LMs) like ELMO, BERT, and their successors dominate the landscape of Natural Language Processing due to their ability to scale across multiple tasks rapidly by pre-training a single model, followed by task-specific fine-tuning. Furthermore, multilingual versions of such models like XLM-R and mBERT have given promising results in zero-shot cross-lingual transfer, potentially enabling NLP applications in many under-served and under-resourced languages. Due to this initial success, pre-trained models are being used as ‘Universal Language Models’ as the starting point across diverse tasks, domains, and languages. This work explores the notion of ‘Universality’ by identifying seven dimensions across which a universal model should be able to scale, that is, perform equally well or reasonably well, to be useful across diverse settings. We outline the current theoretical and empirical results that support model performance across these dimensions, along with extensions that may help address some of their current limitations. Through this survey, we lay the foundation for understanding the capabilities and limitations of massive contextual language models and help discern research gaps and directions for future work to make these LMs inclusive and fair to diverse applications, users, and linguistic phenomena.

Code-switching is the use of more than one language in the same conversation or utterance. Recently, multilingual contextual embedding models, trained on multiple monolingual corpora, have shown promising results on cross-lingual and multilingual tasks. We present an evaluation benchmark, GLUECoS, for code-switched languages, that spans several NLP tasks in English-Hindi and English-Spanish. Specifically, our evaluation benchmark includes Language Identification from text, POS tagging, Named Entity Recognition, Sentiment Analysis, Question Answering and a new task for code-switching, Natural Language Inference. We present results on all these tasks using cross-lingual word embedding models and multilingual models. In addition, we fine-tune multilingual models on artificially generated code-switched data. Although multilingual models perform significantly better than cross-lingual models, our results show that in most tasks, across both language pairs, multilingual models fine-tuned on code-switched data perform best, showing that multilingual models can be further optimized for code-switching tasks.

Natural Language Inference (NLI) is the task of inferring the logical relationship, typically entailment or contradiction, between a premise and hypothesis. Code-mixing is the use of more than one language in the same conversation or utterance, and is prevalent in multilingual communities all over the world. In this paper, we present the first dataset for code-mixed NLI, in which both the premises and hypotheses are in code-mixed Hindi-English. We use data from Hindi movies (Bollywood) as premises, and crowd-source hypotheses from Hindi-English bilinguals. We conduct a pilot annotation study and describe the final annotation protocol based on observations from the pilot. Currently, the data collected consists of 400 premises in the form of code-mixed conversation snippets and 2240 code-mixed hypotheses. We conduct an extensive analysis to infer the linguistic phenomena commonly observed in the dataset obtained. We evaluate the dataset using a standard mBERT-based pipeline for NLI and report results.

In this paper, we explore the methods of obtaining parse trees of code-mixed sentences and analyse the obtained trees. Existing work has shown that linguistic theories can be used to generate code-mixed sentences from a set of parallel sentences. We build upon this work, using one of these theories, the Equivalence-Constraint theory to obtain the parse trees of synthetically generated code-mixed sentences and evaluate them with a neural constituency parser. We highlight the lack of a dataset non-synthetic code-mixed constituency parse trees and how it makes our evaluation difficult. To complete our evaluation, we convert a code-mixed dependency parse tree set into “pseudo constituency trees” and find that a parser trained on synthetically generated trees is able to decently parse these as well.

Multilingual communities exhibit code-mixing, that is, mixing of two or more socially stable languages in a single conversation, sometimes even in a single utterance. This phenomenon has been widely studied by linguists and interaction scientists in the spoken language of such communities. However, with the prevalence of social media and other informal interactive platforms, code-switching is now also ubiquitously observed in user-generated text. As multilingual communities are more the norm from a global perspective, it becomes essential that code-switched text and speech are adequately handled by language technologies and NUIs.Code-mixing is extremely prevalent in all multilingual societies. Current studies have shown that as much as 20% of user generated content from some geographies, like South Asia, parts of Europe, and Singapore, are code-mixed. Thus, it is very important to handle code-mixed content as a part of NLP systems and applications for these geographies.In the past 5 years, there has been an active interest in computational models for code-mixing with a substantive research outcome in terms of publications, datasets and systems. However, it is not easy to find a single point of access for a complete and coherent overview of the research. This tutorial is expecting to fill this gap and provide new researchers in the area with a foundation in both linguistic and computational aspects of code-mixing. We hope that this then becomes a starting point for those who wish to pursue research, design, development and deployment of code-mixed systems in multilingual societies.

In this paper, we demonstrate an Interactive Machine Translation interface, that assists human translators with on-the-fly hints and suggestions. This makes the end-to-end translation process faster, more efficient and creates high-quality translations. We augment the OpenNMT backend with a mechanism to accept the user input and generate conditioned translations.

Getting manually labeled data in each domain is always an expensive and a time consuming task. Cross-domain sentiment analysis has emerged as a demanding concept where a labeled source domain facilitates a sentiment classifier for an unlabeled target domain. However, polarity orientation (positive or negative) and the significance of a word to express an opinion often differ from one domain to another domain. Owing to these differences, cross-domain sentiment classification is still a challenging task. In this paper, we propose that words that do not change their polarity and significance represent the transferable (usable) information across domains for cross-domain sentiment classification. We present a novel approach based on χ2 test and cosine-similarity between context vector of words to identify polarity preserving significant words across domains. Furthermore, we show that a weighted ensemble of the classifiers enhances the cross-domain classification performance.

Training language models for Code-mixed (CM) language is known to be a difficult problem because of lack of data compounded by the increased confusability due to the presence of more than one language. We present a computational technique for creation of grammatically valid artificial CM data based on the Equivalence Constraint Theory. We show that when training examples are sampled appropriately from this synthetic data and presented in certain order (aka training curriculum) along with monolingual and real CM data, it can significantly reduce the perplexity of an RNN-based language model. We also show that randomly generated CM data does not help in decreasing the perplexity of the LMs.

We offer a fluctuation smoothing computational approach for unsupervised automatic short answer grading (ASAG) techniques in the educational ecosystem. A major drawback of the existing techniques is the significant effect that variations in model answers could have on their performances. The proposed fluctuation smoothing approach, based on classical sequential pattern mining, exploits lexical overlap in students’ answers to any typical question. We empirically demonstrate using multiple datasets that the proposed approach improves the overall performance and significantly reduces (up to 63%) variation in performance (standard deviation) of unsupervised ASAG techniques. We bring in additional benchmarks such as (a) paraphrasing of model answers and (b) using answers by k top performing students as model answers, to amplify the benefits of the proposed approach.

State-of-the-art statistical machine translation (SMT) technique requires a good quality parallel data to build a translation model. The availability of large parallel corpora has rapidly increased over the past decade. However, often these newly developed parallel data contains contain significant noise. In this paper, we describe our approach for classifying good quality parallel sentence pairs from noisy parallel data. We use 10 different features within a Support Vector Machine (SVM)-based model for our classification task. We report a reasonably good classification accuracy and its positive effect on overall MT accuracy.