A desirable dialog system should be able to continually learn new skills without forgetting old ones, and thereby adapt to new domains or tasks in its life cycle. However, continually training a model often leads to a well-known catastrophic forgetting issue. In this paper, we present Continual Prompt Tuning, a parameter-efficient framework that not only avoids forgetting but also enables knowledge transfer between tasks. To avoid forgetting, we only learn and store a few prompt tokens’ embeddings for each task while freezing the backbone pre-trained model. To achieve bi-directional knowledge transfer among tasks, we propose several techniques (continual prompt initialization, query fusion, and memory replay) to transfer knowledge from preceding tasks and a memory-guided technique to transfer knowledge from subsequent tasks. Extensive experiments demonstrate the effectiveness and efficiency of our proposed method on continual learning for dialog state tracking, compared with state-of-the-art baselines.

Further pre-training language models on in-domain data (domain-adaptive pre-training, DAPT) or task-relevant data (task-adaptive pre-training, TAPT) before fine-tuning has been shown to improve downstream tasks’ performances. However, in task-oriented dialog modeling, we observe that further pre-training MLM does not always boost the performance on a downstream task. We find that DAPT is beneficial in the low-resource setting, but as the fine-tuning data size grows, DAPT becomes less beneficial or even useless, and scaling the size of DAPT data does not help. Through Representational Similarity Analysis, we conclude that more data for fine-tuning yields greater change of the model’s representations and thus reduces the influence of initialization.

Commonly adopted metrics for extractive summarization focus on lexical overlap at the token level. In this paper, we present a facet-aware evaluation setup for better assessment of the information coverage in extracted summaries. Specifically, we treat each sentence in the reference summary as a facet, identify the sentences in the document that express the semantics of each facet as support sentences of the facet, and automatically evaluate extractive summarization methods by comparing the indices of extracted sentences and support sentences of all the facets in the reference summary. To facilitate this new evaluation setup, we construct an extractive version of the CNN/Daily Mail dataset and perform a thorough quantitative investigation, through which we demonstrate that facet-aware evaluation manifests better correlation with human judgment than ROUGE, enables fine-grained evaluation as well as comparative analysis, and reveals valuable insights of state-of-the-art summarization methods. Data can be found at https://github.com/morningmoni/FAR.

We present ConvLab-2, an open-source toolkit that enables researchers to build task-oriented dialogue systems with state-of-the-art models, perform an end-to-end evaluation, and diagnose the weakness of systems. As the successor of ConvLab, ConvLab-2 inherits ConvLab’s framework but integrates more powerful dialogue models and supports more datasets. Besides, we have developed an analysis tool and an interactive tool to assist researchers in diagnosing dialogue systems. The analysis tool presents rich statistics and summarizes common mistakes from simulated dialogues, which facilitates error analysis and system improvement. The interactive tool provides an user interface that allows developers to diagnose an assembled dialogue system by interacting with the system and modifying the output of each system component.

There is a growing interest in developing goal-oriented dialog systems which serve users in accomplishing complex tasks through multi-turn conversations. Although many methods are devised to evaluate and improve the performance of individual dialog components, there is a lack of comprehensive empirical study on how different components contribute to the overall performance of a dialog system. In this paper, we perform a system-wise evaluation and present an empirical analysis on different types of dialog systems which are composed of different modules in different settings. Our results show that (1) a pipeline dialog system trained using fine-grained supervision signals at different component levels often obtains better performance than the systems that use joint or end-to-end models trained on coarse-grained labels, (2) component-wise, single-turn evaluation results are not always consistent with the overall performance of a dialog system, and (3) despite the discrepancy between simulators and human users, simulated evaluation is still a valid alternative to the costly human evaluation especially in the early stage of development.

To advance multi-domain (cross-domain) dialogue modeling as well as alleviate the shortage of Chinese task-oriented datasets, we propose CrossWOZ, the first large-scale Chinese Cross-Domain Wizard-of-Oz task-oriented dataset. It contains 6K dialogue sessions and 102K utterances for 5 domains, including hotel, restaurant, attraction, metro, and taxi. Moreover, the corpus contains rich annotation of dialogue states and dialogue acts on both user and system sides. About 60% of the dialogues have cross-domain user goals that favor inter-domain dependency and encourage natural transition across domains in conversation. We also provide a user simulator and several benchmark models for pipelined task-oriented dialogue systems, which will facilitate researchers to compare and evaluate their models on this corpus. The large size and rich annotation of CrossWOZ make it suitable to investigate a variety of tasks in cross-domain dialogue modeling, such as dialogue state tracking, policy learning, user simulation, etc.

We present ConvLab, an open-source multi-domain end-to-end dialog system platform, that enables researchers to quickly set up experiments with reusable components and compare a large set of different approaches, ranging from conventional pipeline systems to end-to-end neural models, in common environments. ConvLab offers a set of fully annotated datasets and associated pre-trained reference models. As a showcase, we extend the MultiWOZ dataset with user dialog act annotations to train all component models and demonstrate how ConvLab makes it easy and effortless to conduct complicated experiments in multi-domain end-to-end dialog settings.

Relation extraction is a fundamental task in information extraction. Most existing methods have heavy reliance on annotations labeled by human experts, which are costly and time-consuming. To overcome this drawback, we propose a novel framework, REHession, to conduct relation extractor learning using annotations from heterogeneous information source, e.g., knowledge base and domain heuristics. These annotations, referred as heterogeneous supervision, often conflict with each other, which brings a new challenge to the original relation extraction task: how to infer the true label from noisy labels for a given instance. Identifying context information as the backbone of both relation extraction and true label discovery, we adopt embedding techniques to learn the distributed representations of context, which bridges all components with mutual enhancement in an iterative fashion. Extensive experimental results demonstrate the superiority of REHession over the state-of-the-art.