Lizhen Tan


2021

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Case-based Reasoning for Natural Language Queries over Knowledge Bases
Rajarshi Das | Manzil Zaheer | Dung Thai | Ameya Godbole | Ethan Perez | Jay Yoon Lee | Lizhen Tan | Lazaros Polymenakos | Andrew McCallum
Proceedings of the 2021 Conference on Empirical Methods in Natural Language Processing

It is often challenging to solve a complex problem from scratch, but much easier if we can access other similar problems with their solutions — a paradigm known as case-based reasoning (CBR). We propose a neuro-symbolic CBR approach (CBR-KBQA) for question answering over large knowledge bases. CBR-KBQA consists of a nonparametric memory that stores cases (question and logical forms) and a parametric model that can generate a logical form for a new question by retrieving cases that are relevant to it. On several KBQA datasets that contain complex questions, CBR-KBQA achieves competitive performance. For example, on the CWQ dataset, CBR-KBQA outperforms the current state of the art by 11% on accuracy. Furthermore, we show that CBR-KBQA is capable of using new cases without any further training: by incorporating a few human-labeled examples in the case memory, CBR-KBQA is able to successfully generate logical forms containing unseen KB entities as well as relations.

2020

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Evaluating Cross-Lingual Transfer Learning Approaches in Multilingual Conversational Agent Models
Lizhen Tan | Olga Golovneva
Proceedings of the 28th International Conference on Computational Linguistics: Industry Track

With the recent explosion in popularity of voice assistant devices, there is a growing interest in making them available to user populations in additional countries and languages. However, to provide the highest accuracy and best performance for specific user populations, most existing voice assistant models are developed individually for each region or language, which requires linear investment of effort. In this paper, we propose a general multilingual model framework for Natural Language Understanding (NLU) models, which can help bootstrap new language models faster and reduce the amount of effort required to develop each language separately. We explore how different deep learning architectures affect multilingual NLU model performance. Our experimental results show that these multilingual models can reach same or better performance compared to monolingual models across language-specific test data while require less effort in creating features and model maintenance.