Numerical reasoning over text is a challenging subtask in question answering (QA) that requires both the understanding of texts and numbers. However, existing language models in these numerical reasoning QA models tend to overly rely on the pre-existing parametric knowledge at inference time, which commonly causes hallucination in interpreting numbers. Our work proposes a novel attention masked reasoning model, the NC-BERT, that learns to leverage the number-related contextual knowledge to alleviate the over-reliance on parametric knowledge and enhance the numerical reasoning capabilities of the QA model. The empirical results suggest that understanding of numbers in their context by reducing the parametric knowledge influence, and refining numerical information in the number embeddings lead to improved numerical reasoning accuracy and performance in DROP, a numerical QA dataset.

Customer reviews are useful in providing an indirect, secondhand experience of a product. People often use reviews written by other customers as a guideline prior to purchasing a product. Such behavior signifies the authenticity of reviews in e-commerce platforms. However, fake reviews are increasingly becoming a hassle for both consumers and product owners. To address this issue, we propose You Only Need Gold (YONG), an essential information mining tool for detecting fake reviews and augmenting user discretion. Our experimental results show the poor human performance on fake review detection, substantially improved user capability given our tool, and the ultimate need for user reliance on the tool.

The semantic matching capabilities of neural information retrieval can ameliorate synonymy and polysemy problems of symbolic approaches. However, neural models’ dense representations are more suitable for re-ranking, due to their inefficiency. Sparse representations, either in symbolic or latent form, are more efficient with an inverted index. Taking the merits of the sparse and dense representations, we propose an ultra-high dimensional (UHD) representation scheme equipped with directly controllable sparsity. UHD’s large capacity and minimal noise and interference among the dimensions allow for binarized representations, which are highly efficient for storage and search. Also proposed is a bucketing method, where the embeddings from multiple layers of BERT are selected/merged to represent diverse linguistic aspects. We test our models with MS MARCO and TREC CAR, showing that our models outperforms other sparse models.

Tag recommendation relies on either a ranking function for top-k tags or an autoregressive generation method. However, the previous methods neglect one of two seemingly conflicting yet desirable characteristics of a tag set: orderlessness and inter-dependency. While the ranking approach fails to address the inter-dependency among tags when they are ranked, the autoregressive approach fails to take orderlessness into account because it is designed to utilize sequential relations among tokens. We propose a sequence-oblivious generation method for tag recommendation, in which the next tag to be generated is independent of the order of the generated tags and the order of the ground truth tags occurring in training data. Empirical results on two different domains, Instagram and Stack Overflow, show that our method is significantly superior to the previous approaches.

Numerical reasoning in machine reading comprehension (MRC) has shown drastic improvements over the past few years. While the previous models for numerical MRC are able to interpolate the learned numerical reasoning capabilities, it is not clear whether they can perform just as well on numbers unseen in the training dataset. Our work rigorously tests state-of-the-art models on DROP, a numerical MRC dataset, to see if they can handle passages that contain out-of-range numbers. One of the key findings is that the models fail to extrapolate to unseen numbers. Presenting numbers as digit-by-digit input to the model, we also propose the E-digit number form that alleviates the lack of extrapolation in models and reveals the need to treat numbers differently from regular words in the text. Our work provides a valuable insight into the numerical MRC models and the way to represent number forms in MRC.

Advances in Question Answering (QA) research require additional datasets for new domains, languages, and types of questions, as well as for performance increases. Human creation of a QA dataset like SQuAD, however, is expensive. As an alternative, an unsupervised QA approach has been proposed so that QA training data can be generated automatically. However, the performance of unsupervised QA is much lower than that of supervised QA models. We identify two anomalies in the automatically generated questions and propose how they can be mitigated. We show our approach helps improve unsupervised QA significantly across a number of QA tasks.

Unsupervised question answering (UQA) has been proposed to avoid the high cost of creating high-quality datasets for QA. One approach to UQA is to train a QA model with questions generated automatically. However, the generated questions are either too similar to a word sequence in the context or too drifted from the semantics of the context, thereby making it difficult to train a robust QA model. We propose a novel regularization method based on teacher-student architecture to avoid bias toward a particular question generation strategy and modulate the process of generating individual words when a question is generated. Our experiments demonstrate that we have achieved the goal of generating higher-quality questions for UQA across diverse QA datasets and tasks. We also show that this method can be useful for creating a QA model with few-shot learning.

Question Generation (QG) is a Natural Language Processing (NLP) task that aids advances in Question Answering (QA) and conversational assistants. Existing models focus on generating a question based on a text and possibly the answer to the generated question. They need to determine the type of interrogative word to be generated while having to pay attention to the grammar and vocabulary of the question. In this work, we propose Interrogative-Word-Aware Question Generation (IWAQG), a pipelined system composed of two modules: an interrogative word classifier and a QG model. The first module predicts the interrogative word that is provided to the second module to create the question. Owing to an increased recall of deciding the interrogative words to be used for the generated questions, the proposed model achieves new state-of-the-art results on the task of QG in SQuAD, improving from 46.58 to 47.69 in BLEU-1, 17.55 to 18.53 in BLEU-4, 21.24 to 22.33 in METEOR, and from 44.53 to 46.94 in ROUGE-L.