Aspect Sentiment Triplet Extraction (ASTE) is an emerging sentiment analysis task. Most of the existing studies focus on devising a new tagging scheme that enables the model to extract the sentiment triplets in an end-to-end fashion. However, these methods ignore the relations between words for ASTE task. In this paper, we propose an Enhanced Multi-Channel Graph Convolutional Network model (EMC-GCN) to fully utilize the relations between words. Specifically, we first define ten types of relations for ASTE task, and then adopt a biaffine attention module to embed these relations as an adjacent tensor between words in a sentence. After that, our EMC-GCN transforms the sentence into a multi-channel graph by treating words and the relation adjacent tensor as nodes and edges, respectively. Thus, relation-aware node representations can be learnt. Furthermore, we consider diverse linguistic features to enhance our EMC-GCN model. Finally, we design an effective refining strategy on EMC-GCN for word-pair representation refinement, which considers the implicit results of aspect and opinion extraction when determining whether word pairs match or not. Extensive experimental results on the benchmark datasets demonstrate that the effectiveness and robustness of our proposed model, which outperforms state-of-the-art methods significantly.

Query classification is a fundamental task in an e-commerce search engine, which assigns one or multiple predefined product categories in response to each search query. Taking click-through logs as training data in deep learning methods is a common and effective approach for query classification. However, the frequency distribution of queries typically has long-tail property, which means that there are few logs for most of the queries. The lack of reliable user feedback information results in worse performance of long-tail queries compared with frequent queries. To solve the above problem, we propose a novel method that leverages an auxiliary module to enhance the representations of long-tail queries by taking advantage of reliable supervised information of variant frequent queries. The long-tail queries are guided by the contrastive loss to obtain category-aligned representations in the auxiliary module, where the variant frequent queries serve as anchors in the representation space. We train our model with real-world click data from AliExpress and conduct evaluation on both offline labeled data and online AB test. The results and further analysis demonstrate the effectiveness of our proposed method.

This paper describes our system for SemEval-2021 Task 4: Reading Comprehension of Abstract Meaning. To accomplish this task, we utilize the Knowledge-Enhanced Graph Attention Network (KEGAT) architecture with a novel semantic space transformation strategy. It leverages heterogeneous knowledge to learn adequate evidences, and seeks for an effective semantic space of abstract concepts to better improve the ability of a machine in understanding the abstract meaning of natural language. Experimental results show that our system achieves strong performance on this task in terms of both imperceptibility and nonspecificity.

Aspect-based sentiment analysis is a fine-grained sentiment classification task. Recently, graph neural networks over dependency trees have been explored to explicitly model connections between aspects and opinion words. However, the improvement is limited due to the inaccuracy of the dependency parsing results and the informal expressions and complexity of online reviews. To overcome these challenges, in this paper, we propose a dual graph convolutional networks (DualGCN) model that considers the complementarity of syntax structures and semantic correlations simultaneously. Particularly, to alleviate dependency parsing errors, we design a SynGCN module with rich syntactic knowledge. To capture semantic correlations, we design a SemGCN module with self-attention mechanism. Furthermore, we propose orthogonal and differential regularizers to capture semantic correlations between words precisely by constraining attention scores in the SemGCN module. The orthogonal regularizer encourages the SemGCN to learn semantically correlated words with less overlap for each word. The differential regularizer encourages the SemGCN to learn semantic features that the SynGCN fails to capture. Experimental results on three public datasets show that our DualGCN model outperforms state-of-the-art methods and verify the effectiveness of our model.

Data augmentation and adversarial perturbation approaches have recently achieved promising results in solving the over-fitting problem in many natural language processing (NLP) tasks including sentiment classification. However, existing studies aimed to improve the generalization ability by augmenting the training data with synonymous examples or adding random noises to word embeddings, which cannot address the spurious association problem. In this work, we propose an end-to-end reinforcement learning framework, which jointly performs counterfactual data generation and dual sentiment classification. Our approach has three characteristics:1) the generator automatically generates massive and diverse antonymous sentences; 2) the discriminator contains a original-side sentiment predictor and an antonymous-side sentiment predictor, which jointly evaluate the quality of the generated sample and help the generator iteratively generate higher-quality antonymous samples; 3) the discriminator is directly used as the final sentiment classifier without the need to build an extra one. Extensive experiments show that our approach outperforms strong data augmentation baselines on several benchmark sentiment classification datasets. Further analysis confirms our approach’s advantages in generating more diverse training samples and solving the spurious association problem in sentiment classification.

The task of machine reading comprehension (MRC) has evolved from answering simple questions from well-edited text to answering real questions from users out of web data. In the real-world setting, full-body text from multiple relevant documents in the top search results are provided as context for questions from user queries, including not only questions with a single, short, and factual answer, but also questions about reasons, procedures, and opinions. In this case, multiple answers could be equally valid for a single question and each answer may occur multiple times in the context, which should be taken into consideration when we build MRC system. We propose a multi-answer multi-task framework, in which different loss functions are used for multiple reference answers. Minimum Risk Training is applied to solve the multi-occurrence problem of a single answer. Combined with a simple heuristic passage extraction strategy for overlong documents, our model increases the ROUGE-L score on the DuReader dataset from 44.18, the previous state-of-the-art, to 51.09.