Christopher Mitcheltree


2018

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Using Aspect Extraction Approaches to Generate Review Summaries and User Profiles
Christopher Mitcheltree | Skyler Wharton | Avneesh Saluja
Proceedings of the 2018 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies, Volume 3 (Industry Papers)

Reviews of products or services on Internet marketplace websites contain a rich amount of information. Users often wish to survey reviews or review snippets from the perspective of a certain aspect, which has resulted in a large body of work on aspect identification and extraction from such corpora. In this work, we evaluate a newly-proposed neural model for aspect extraction on two practical tasks. The first is to extract canonical sentences of various aspects from reviews, and is judged by human evaluators against alternatives. A k-means baseline does remarkably well in this setting. The second experiment focuses on the suitability of the recovered aspect distributions to represent users by the reviews they have written. Through a set of review reranking experiments, we find that aspect-based profiles can largely capture notions of user preferences, by showing that divergent users generate markedly different review rankings.