Chengguang Tang


2020

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Learning Low-Resource End-To-End Goal-Oriented Dialog for Fast and Reliable System Deployment
Yinpei Dai | Hangyu Li | Chengguang Tang | Yongbin Li | Jian Sun | Xiaodan Zhu
Proceedings of the 58th Annual Meeting of the Association for Computational Linguistics

Existing end-to-end dialog systems perform less effectively when data is scarce. To obtain an acceptable success in real-life online services with only a handful of training examples, both fast adaptability and reliable performance are highly desirable for dialog systems. In this paper, we propose the Meta-Dialog System (MDS), which combines the advantages of both meta-learning approaches and human-machine collaboration. We evaluate our methods on a new extended-bAbI dataset and a transformed MultiWOZ dataset for low-resource goal-oriented dialog learning. Experimental results show that MDS significantly outperforms non-meta-learning baselines and can achieve more than 90% per-turn accuracies with only 10 dialogs on the extended-bAbI dataset.