Counterfactual data augmentation (CDA) – i.e., adding minimally perturbed inputs during training – helps reduce model reliance on spurious correlations and improves generalization to out-of-distribution (OOD) data. Prior work on generating counterfactuals only considered restricted classes of perturbations, limiting their effectiveness. We present Counterfactual Generation via Retrieval and Editing (CORE), a retrieval-augmented generation framework for creating diverse counterfactual perturbations for CDA. For each training example, CORE first performs a dense retrieval over a task-related unlabeled text corpus using a learned bi-encoder and extracts relevant counterfactual excerpts. CORE then incorporates these into prompts to a large language model with few-shot learning capabilities, for counterfactual editing. Conditioning language model edits on naturally occurring data results in more diverse perturbations. Experiments on natural language inference and sentiment analysis benchmarks show that CORE counterfactuals are more effective at improving generalization to OOD data compared to other DA approaches. We also show that the CORE retrieval framework can be used to encourage diversity in manually authored perturbations.

How well can NLP models generalize to a variety of unseen tasks when provided with task instructions? To address this question, we first introduce Super-NaturalInstructions, a benchmark of 1,616 diverse NLP tasks and their expert-written instructions. Our collection covers 76 distinct task types, including but not limited to classification, extraction, infilling, sequence tagging, text rewriting, and text composition. This large and diverse collection of tasks enables rigorous benchmarking of cross-task generalization under instructions—training models to follow instructions on a subset of tasks and evaluating them on the remaining unseen ones.Furthermore, we build Tk-Instruct, a transformer model trained to follow a variety of in-context instructions (plain language task definitions or k-shot examples). Our experiments show that Tk-Instruct outperforms existing instruction-following models such as InstructGPT by over 9% on our benchmark despite being an order of magnitude smaller. We further analyze generalization as a function of various scaling parameters, such as the number of observed tasks, the number of instances per task, and model sizes. We hope our dataset and model facilitate future progress towards more general-purpose NLP models.

Natural Language Generation (NLG) evaluation is a multifaceted task requiring assessment of multiple desirable criteria, e.g., fluency, coherency, coverage, relevance, adequacy, overall quality, etc. Across existing datasets for 6 NLG tasks, we observe that the human evaluation scores on these multiple criteria are often not correlated. For example, there is a very low correlation between human scores on fluency and data coverage for the task of structured data to text generation. This suggests that the current recipe of proposing new automatic evaluation metrics for NLG by showing that they correlate well with scores assigned by humans for a single criteria (overall quality) alone is inadequate. Indeed, our extensive study involving 25 automatic evaluation metrics across 6 different tasks and 18 different evaluation criteria shows that there is no single metric which correlates well with human scores on all desirable criteria, for most NLG tasks. Given this situation, we propose CheckLists for better design and evaluation of automatic metrics. We design templates which target a specific criteria (e.g., coverage) and perturb the output such that the quality gets affected only along this specific criteria (e.g., the coverage drops). We show that existing evaluation metrics are not robust against even such simple perturbations and disagree with scores assigned by humans to the perturbed output. The proposed templates thus allow for a fine-grained assessment of automatic evaluation metrics exposing their limitations and will facilitate better design, analysis and evaluation of such metrics. Our templates and code are available at https://iitmnlp.github.io/EvalEval/