Steve Azzolin


Multi-source Multi-domain Sentiment Analysis with BERT-based Models
Gabriel Roccabruna | Steve Azzolin | Giuseppe Riccardi
Proceedings of the Thirteenth Language Resources and Evaluation Conference

Sentiment analysis is one of the most widely studied tasks in natural language processing. While BERT-based models have achieved state-of-the-art results in this task, little attention has been given to its performance variability across class labels, multi-source and multi-domain corpora. In this paper, we present an improved state-of-the-art and comparatively evaluate BERT-based models for sentiment analysis on Italian corpora. The proposed model is evaluated over eight sentiment analysis corpora from different domains (social media, finance, e-commerce, health, travel) and sources (Twitter, YouTube, Facebook, Amazon, Tripadvisor, Opera and Personal Healthcare Agent) on the prediction of positive, negative and neutral classes. Our findings suggest that BERT-based models are confident in predicting positive and negative examples but not as much with neutral examples. We release the sentiment analysis model as well as a newly financial domain sentiment corpus.

Can Emotion Carriers Explain Automatic Sentiment Prediction? A Study on Personal Narratives
Seyed Mahed Mousavi | Gabriel Roccabruna | Aniruddha Tammewar | Steve Azzolin | Giuseppe Riccardi
Proceedings of the 12th Workshop on Computational Approaches to Subjectivity, Sentiment & Social Media Analysis

Deep Neural Networks (DNN) models have achieved acceptable performance in sentiment prediction of written text. However, the output of these machine learning (ML) models cannot be natively interpreted. In this paper, we study how the sentiment polarity predictions by DNNs can be explained and compare them to humans’ explanations. We crowdsource a corpus of Personal Narratives and ask human judges to annotate them with polarity and select the corresponding token chunks - the Emotion Carriers (EC) - that convey narrators’ emotions in the text. The interpretations of ML neural models are carried out through Integrated Gradients method and we compare them with human annotators’ interpretations. The results of our comparative analysis indicate that while the ML model mostly focuses on the explicit appearance of emotions-laden words (e.g. happy, frustrated), the human annotator predominantly focuses the attention on the manifestation of emotions through ECs that denote events, persons, and objects which activate narrator’s emotional state.