We conducted a human subject study of named entity recognition on a noisy corpus of conversational music recommendation queries, with many irregular and novel named entities. We evaluated the human NER linguistic behaviour in these challenging conditions and compared it with the most common NER systems nowadays, fine-tuned transformers. Our goal was to learn about the task to guide the design of better evaluation methods and NER algorithms. The results showed that NER in our context was quite hard for both human and algorithms under a strict evaluation schema; humans had higher precision, while the model higher recall because of entity exposure especially during pre-training; and entity types had different error patterns (e.g. frequent typing errors for artists). The released corpus goes beyond predefined frames of interaction and can support future work in conversational music recommendation.

Music streaming services feature billions of playlists created by users, professional editors or algorithms. In this content overload scenario, it is crucial to characterise playlists, so that music can be effectively organised and accessed. Playlist titles and descriptions are proposed in natural language either manually by music editors and users or automatically from pre-defined templates. However, the former is time-consuming while the latter is limited by the vocabulary and covered music themes. In this work, we propose PlayNTell, a data-efficient multi-modal encoder-decoder model for automatic playlist captioning. Compared to existing music captioning algorithms, PlayNTell leverages also linguistic and musical knowledge to generate correct and thematic captions. We benchmark PlayNTell on a new editorial playlists dataset collected from two major music streaming services.PlayNTell yields 2x-3x higher BLEU@4 and CIDEr than state of the art captioning algorithms.