Anh Ngo


StudEmo: A Non-aggregated Review Dataset for Personalized Emotion Recognition
Anh Ngo | Agri Candri | Teddy Ferdinan | Jan Kocon | Wojciech Korczynski
Proceedings of the 1st Workshop on Perspectivist Approaches to NLP @LREC2022

Humans’ emotional perception is subjective by nature, in which each individual could express different emotions regarding the same textual content. Existing datasets for emotion analysis commonly depend on a single ground truth per data sample, derived from majority voting or averaging the opinions of all annotators. In this paper, we introduce a new non-aggregated dataset, namely StudEmo, that contains 5,182 customer reviews, each annotated by 25 people with intensities of eight emotions from Plutchik’s model, extended with valence and arousal. We also propose three personalized models that use not only textual content but also the individual human perspective, providing the model with different approaches to learning human representations. The experiments were carried out as a multitask classification on two datasets: our StudEmo dataset and GoEmotions dataset, which contains 28 emotional categories. The proposed personalized methods significantly improve prediction results, especially for emotions that have low inter-annotator agreement.