{"answers": "D", "options": ["m : you mean my delivery is in good condition ? why have n't you sent it to me ?", "m : you mean my package has been damaged because a truck accident . how terrible !", "m : my package has been damaged when unloaded from the train ? are you serious ?", "m : how it happened ? how my package has been damaged . how did you do that ?"], "article": "f : hello , this is leslie caron in the shipping department . is that martin reynolds ? m : yes , ms. caron . has my package arrived ? f : that 's what i 'm calling about . your package has just been unloaded from the truck , but it seems it has been damaged during shipment . the box is crushed at one end . and what should i do ?", "id": "train_1337"}