Empathy improves human-machine dialogue systems by enhancing the user’s experience. While traditional models have aimed to detect and express users’ emotions from dialogue history, they neglect the crucial and complex interactions among emotion, emotion causes, and commonsense. To address this, we introduce the ECC (Emotion, Cause, and Commonsense) framework, which leverages specialized encoders to capture the key features of emotion, cause, and commonsense and collaboratively models these through a Conditional Variational Auto-Encoder. ECC further employs novel loss functions to refine the interplay of three factors and generates empathetic responses using an energy-based model supported by ODE sampling. Empirical results on the EmpatheticDialogues dataset demonstrate that ECC outperforms existing baselines, offering a robust solution for empathetic dialogue generation.

Role-playing systems powered by large language models (LLMs) have become increasingly influential in emotional communication applications. However, these systems are susceptible to character hallucinations, where the model deviates from predefined character roles and generates responses that are inconsistent with the intended persona. This paper presents the first systematic analysis of character hallucination from an attack perspective, introducing the RoleBreak framework. Our framework identifies two core mechanisms—query sparsity and role-query conflict—as key factors driving character hallucination. Leveraging these insights, we construct a novel dataset, RoleBreakEval, to evaluate existing hallucination mitigation techniques. Our experiments reveal that even enhanced models trained to minimize hallucination remain vulnerable to attacks. To address these vulnerabilities, we propose a novel defence strategy, the Narrator Mode, which generates supplemental context through narration to mitigate role-query conflicts and improve query generalization. Experimental results demonstrate that Narrator Mode significantly outperforms traditional refusal-based strategies by reducing hallucinations, enhancing fidelity to character roles and queries, and improving overall narrative coherence.

High-quality prompts are crucial for eliciting outstanding performance from large language models (LLMs) on complex tasks. Existing research has explored model-driven strategies for prompt optimization. However, these methods often suffer from high computational overhead or require strong optimization capabilities from the model itself, which limits their broad applicability.To address these challenges, we propose ORPP, a framework that enhances model performance by optimizing and generating role-playing prompts. The core idea of ORPP is to confine the prompt search space to role-playing scenarios, thereby fully activating the model’s intrinsic capabilities through carefully crafted, high-quality role-playing prompts. Specifically, ORPP first performs iterative optimization on a small subset of training samples to generate high-quality role-playing prompts. Then, leveraging the model’s few-shot learning capability, it transfers the optimization experience to efficiently generate suitable prompts for the remaining samples.Our experimental results show that ORPP not only matches but in most cases surpasses existing mainstream prompt optimization methods in terms of performance. Notably, ORPP suggests great “plug-and-play” capability. In most cases, it can be integrated with various other prompt methods and further enhance their effectiveness.

Large Language Models (LLMs) have made remarkable advances in role-playing dialogue agents, demonstrating their utility in character simulations. However, it remains challenging for these agents to balance character portrayal utility with content safety because this essential character simulation often comes with the risk of generating unsafe content. To address this issue, we first conduct a systematic exploration of the safety-utility trade-off across multiple LLMs. Our analysis reveals that risk scenarios created by villain characters and user queries (referred to as risk coupling) contribute to this trade-off. Building on this, we propose a novel Adaptive Dynamic Multi-Preference (ADMP) method, which dynamically adjusts safety-utility preferences based on the degree of risk coupling and guides the model to generate responses biased toward utility or safety. We further introduce Coupling Margin Sampling (CMS) into coupling detection to enhance the model’s ability to handle high-risk scenarios. Experimental results demonstrate that our approach improves safety metrics while maintaining utility.

Vision-language models (VLMs) excel in many downstream tasks but struggle with spatial reasoning, which is crucial for navigation and interaction with physical environments. Specifically, many spatial reasoning tasks rely on fundamental two-dimensional (2D) capabilities, yet our evaluation shows that state-of-the-art VLMs often produce implausible or incorrect solutions for composite spatial problems, including simple pathfinding tasks that humans solve effortlessly at a glance. To address this, we explore an effective approach to enhance 2D spatial reasoning in VLMs by training them solely on basic spatial capabilities. We first disentangle 2D spatial reasoning into three core components: direction comprehension, distance estimation, and localization. Our central hypothesis is that mastering these basic capabilities will significantly boost performance on more complex spatial tasks requiring advanced reasoning and combinatorial problem-solving, as well as generalize to real-world visual-spatial scenarios. To test this hypothesis, we introduce Sparkle, a framework that generates synthetic data to provide targeted supervision for VLMs across these three basic spatial capabilities, producing an instruction dataset for each capability. Our experiments demonstrate that VLMs fine-tuned with Sparkle achieve substantial improvements, not only on basic tasks but also in generalizing to composite and out-of-distribution real-world spatial reasoning tasks. These findings highlight that enhancing basic spatial capabilities through synthetic generalization effectively improves complex spatial reasoning, offering insights into systematic strategies for boosting VLMs’ spatial understanding. Source codes of Sparkle are available at https://github.com/YihongT/Sparkle.

Large language models (LLMs) are vulnerable to adversarial attacks even in strict black-box settings with only hard-label feedback.Existing attacks suffer from inefficient search due to lack of informative signals such as logits or probabilities. In this work, we propose Prompt-Guided Ensemble Attack (PGEA), a novel black-box framework that leverages prompt-induced confidence, which reflects variations in a model’s self-assessed certainty across different prompt templates, as an auxiliary signal to guide attacks. We first demonstrate that confidence estimates vary significantly with prompt phrasing despite unchanged predictions. We then integrate these confidence signals in a two-stage attack: (1) estimating token-level vulnerability via confidence elicitation, and (2) applying ensemble word-level substitutions guided by these estimates. Experiments on LLaMA-3-8B-Instruct and Mistral-7B-Instruct-v0.3 on three classification tasks show that PGEA improves the attack success rate and query efficiency while maintaining semantic fidelity. Our results highlight that verbalized confidence, even without access to probabilities, is a valuable and underexplored signal for black-box adversarial attacks. The code is available at https://github.com/cmn-bits/PGEA-main.

Personalized Dialogue Generation (PDG) aims to create coherent responses according to roles or personas. Traditional PDG relies on external role data, which can be scarce and raise privacy concerns. Approaches address these issues by extracting role information from dialogue history, which often fail to generically model roles in continuous space. To overcome these limitations, we introduce a novel framework Models Roles from Personalized Dialogue History by Exploring and Utilizing Latent Space (MORPHEUS) through a three-stage training process. Specifically, we create a persona codebook to represent roles in latent space compactly, and this codebook is used to construct a posterior distribution of role information. This method enables the model to generalize across roles, allowing the generation of personalized dialogues even for unseen roles. Experiments on both Chinese and English datasets demonstrate that MORPHEUS enhances the extraction of role information, and improves response generation without external role data. Additionally, MORPHEUS can be considered an efficient fine-tuning for large language models.

Citywalk, a recently popular form of urban travel, requires genuine personalization and understanding of fine-grained requests compared to traditional itinerary planning. In this paper, we introduce the novel task of Open-domain Urban Itinerary Planning (OUIP), which generates personalized urban itineraries from user requests in natural language. We then present ItiNera, an OUIP system that integrates spatial optimization with large language models to provide customized urban itineraries based on user needs. This involves decomposing user requests, selecting candidate points of interest (POIs), ordering the POIs based on cluster-aware spatial optimization, and generating the itinerary. Experiments on real-world datasets and the performance of the deployed system demonstrate our system’s capacity to deliver personalized and spatially coherent itineraries compared to current solutions. Source codes of ItiNera are available at https://github.com/YihongT/ITINERA.

Large language models (LLMs) have achieved remarkable breakthroughs in new dialogue capabilities by leveraging instruction tuning,which refreshes human impressions of dialogue systems. The long-standing goal of dialogue systems is to be human-like enough to establish long-term connections with users. Therefore, there has been an urgent need to evaluate LLMs as human-like dialogue systems. In this paper, we propose DialogBench, a dialogue evaluation benchmark that contains 12 dialogue tasks to probe the capabilities of LLMs as human-like dialogue systems should have. Specifically, we prompt GPT-4 to generate evaluation instances for each task. We first design the basic prompt based on widely used design principles and further mitigate the existing biases to generate higher-quality evaluation instances. Our extensive tests on English and Chinese DialogBench of 26 LLMs show that instruction tuning improves the human likeness of LLMs to a certain extent, but most LLMs still have much room for improvement as human-like dialogue systems. Interestingly, results also show that the positioning of assistant AI can make instruction tuning weaken the human emotional perception of LLMs and their mastery of information about human daily life.

The personalized dialogue explores the consistent relationship between dialogue generation and personality. Existing personalized dialogue agents model persona profiles from three resources: sparse or dense persona descriptions and dialogue histories. However, sparse structured persona attributes are explicit but uninformative, dense persona texts contain rich persona descriptions with much noise, and dialogue history query is both noisy and uninformative for persona modeling. In this work, we combine the advantages of the three resources to obtain a richer and more accurate persona. We design a Contrastive Latent Variable-based model (CLV) that clusters the dense persona descriptions into sparse categories, which are combined with the history query to generate personalized responses. Experimental results on Chinese and English datasets demonstrate our model’s superiority in personalization.