Recent advancements in Large Language Models (LLMs) have significantly propelled the development of Conversational Recommendation Agents (CRAs). However, these agents often generate short-sighted responses that fail to sustain user guidance and meet expectations. Although preference optimization has proven effective in aligning LLMs with user expectations, it remains costly and performs poorly in multi-turn dialogue. To address this challenge, we introduce a novel multi-turn preference optimization (MTPO) paradigm **ECPO**, which leverages Expectation Confirmation Theory to explicitly model the evolution of user satisfaction throughout multi-turn dialogues, uncovering the underlying causes of dissatisfaction. These causes can be utilized to support targeted optimization of unsatisfactory responses, thereby achieving turn-level preference optimization. ECPO eliminates the significant sampling overhead of existing MTPO methods while ensuring the optimization process drives meaningful improvements. To support ECPO, we also introduce an LLM-based user simulator, **AILO**, to simulate user feedback and expectation confirmation during conversational recommendations. Experimental results show that ECPO significantly enhances CRA’s interaction capabilities, offering notable improvements in both efficiency and effectiveness over existing MTPO methods.

Dialogue assistants have become ubiquitous in modern applications, fundamentally reshaping human daily communication patterns and information access behaviors. In real-world conversational interactions, however, user queries are often volatile, ambiguous, and diverse, making it difficult accurately and efficiently grasp the user’s underlying intentions. To address this challenge, we propose a simple yet effective deliberative agent framework that leverages human thought process to build high-level domain knowledge. To further achieve efficient knowledge accumulation and retrieval, we design a tree-structured knowledge base to store refined experience and data. Moreover, we construct a new benchmark, User-Intent-Understanding (UIU), which covers multi-domain, multi-tone, and sequential multi-turn personalized user queries. Extensive experiments demonstrate the effectiveness of our proposed method across multi-step evaluations.

Generating natural language explanations for recommendations has become increasingly important in recommender systems. Traditional approaches typically treat user reviews as ground truth for explanations and focus on improving review prediction accuracy by designing various model architectures. However, due to limitations in data scale and model capability, these explanations often fail to meet key user-centric aspects such as factuality, personalization, and sentiment coherence, significantly reducing their overall helpfulness to users.In this paper, we propose a novel paradigm that refines initial explanations generated by existing explainable recommender models during the inference stage to enhance their quality in multiple aspects. Specifically, we introduce a multi-agent collaborative refinement framework based on large language models. To ensure alignment between the refinement process and user demands, we employ a plan-then-refine pattern to perform targeted modifications. To enable continuous improvements, we design a hierarchical reflection mechanism that provides feedback to the refinement process from both strategic and content perspectives. Extensive experiments on three datasets demonstrate the effectiveness of our framework.

In recent research advancements within the community, large language models (LLMs) have sparked great interest in creating autonomous agents. However, current prompt-based agents often heavily rely on large-scale LLMs. Meanwhile, although fine-tuning methods significantly enhance the capabilities of smaller LLMs, the fine-tuned agents often lack the potential for self-reflection and self-improvement. To address these challenges, we introduce a novel agent framework named RetroAct, which is a framework that jointly optimizes both task-planning and self-reflective evolution capabilities in language agents. Specifically, we develop a two-stage joint optimization process that integrates imitation learning and reinforcement learning, and design an off-policy joint policy gradient optimization algorithm with imitation learning regularization to enhance the data efficiency and training stability in agent tasks. RetroAct significantly improves the performance of open-source models, reduces dependency on closed-source LLMs, and enables fine-tuned agents to learn and evolve continuously. We conduct extensive experiments across various testing environments, demonstrating RetroAct has substantial improvements in task performance and decision-making processes.

In recent developments within the research community, the integration of Large Language Models (LLMs) in creating fully autonomous agents has garnered significant interest. Despite this, LLM-based agents frequently demonstrate notable shortcomings in adjusting to dynamic environments and fully grasping human needs. In this work, we introduce the problem of LLM-based human-agent collaboration for complex task-solving, exploring their synergistic potential. To tackle the problem, we propose a Reinforcement Learning-based Human-Agent Collaboration method, ReHAC, which trains a policy model designed to determine the most opportune stages for human intervention within the task-solving process. We conduct experiments under real and simulated human-agent collaboration scenarios. Experimental results demonstrate that the synergistic efforts of humans and LLM-based agents significantly improve performance in complex tasks, primarily through well-planned, limited human intervention. Datasets and code are available at: https://github.com/XueyangFeng/ReHAC/.