Large language models (LLMs) are increasingly integral as productivity assistants, but existing benchmarks fall short in rigorously evaluating their real-world instruction-following capabilities. Current benchmarks often (i) lack sufficient multilinguality, (ii) fail to capture the implicit constraints inherent in user requests, and (iii) overlook the complexities of multi-turn dialogue. To address these critical gaps and provide a more realistic assessment, we introduce TRUEBench (Trustworthy Real-world Usage Evaluation Benchmark), a novel benchmark specifically designed for LLM-based productivity assistants. TRUEBench distinguishes itself by featuring input prompts across 12 languages, incorporating intra-instance multilingual instructions, employing rigorous evaluation criteria to capture both explicit and implicit constraints, and including complex multi-turn dialogue scenarios with both accumulating constraints and context switches. Furthermore, to ensure reliability in evaluation, we refined constraints using an LLM validator. Extensive experiments demonstrate that TRUEBench presents significantly greater challenges than existing benchmarks; for instance, a strong model like OpenAI o1 achieved only a 69.07% overall pass rate. TRUEBench offers a demanding and realistic assessment of LLMs in practical productivity settings, highlighting their capabilities and limitations.

In few-shot text classification, self-training is a popular tool in semi-supervised learning (SSL). It relies on pseudo-labels to expand data, which has demonstrated success. However, these pseudo-labels contain potential noise and provoke a risk of underfitting the decision boundary. While the pseudo-labeled data can indeed be noisy, fully acquiring this flawed data can result in the accumulation of further noise and eventually impacting the model performance. Consequently, self-training presents a challenge: mitigating the accumulation of noise in the pseudo-labels. Confronting this challenge, we introduce superficial learning, inspired by pedagogy’s focus on essential knowledge. Superficial learning in pedagogy is a learning scheme that only learns the material ‘at some extent’, not fully understanding the material. This approach is usually avoided in education but counter-intuitively in our context, we employ superficial learning to acquire only the necessary context from noisy data, effectively avoiding the noise. This concept serves as the foundation for SuperST, our self-training framework. SuperST applies superficial learning to the noisy data and fine-tuning to the less noisy data, creating an efficient learning cycle that prevents overfitting to the noise and spans the decision boundary effectively. Notably, SuperST improves the classifier accuracy for few-shot text classification by 18.5% at most and 8% in average, compared with the state-of-the-art SSL baselines. We substantiate our claim through empirical experiments and decision boundary analysis.