{"answers": "B", "options": ["m : i am so sorry that the lady in red was so rude that she said you were not big enough for the clothes .", "m : i am so sorry that the lady in red was so rude .", "m : i am so sorry that the lady in red ignored you .", "m : i am so sorry that the lady in red wasted your time by talking about irrelevant things to you ."], "article": "m : ma'ma , come in , please . f : excuse me , are you a manager ? m : yes , what can i do for you ? f : well , i have received such poor service from your employees this morning . i felt i had to let you know . m : i 'm sorry , ma'am , please tell me what happened . f : i was asking that woman over there in the black dress where the men section was , and she completely ignored me while continuing to talk on her cellphone . m : that 's not ok . f : there 's more , i waited outside the changing room for 10 minutes , only to find the person inside was another staff member . m : that should never happen , i ... f : i 'm not finished yet . when i came out of the changing room 1/3 employee . the lady in red said i looked fat , i was so embarrassed .", "id": "train_640"}