{"answers": "B", "options": ["f : no problem , smith . i 'll order 150 dvd players for you as you want .", "f : sorry for the wrong order . your complaint is received . we 'll deal with it .", "f : the 150 cd players you received were broken ? i 'll repair them for you .", "f : i see . we mistakenly sent your 150 more cd players . sorry for the trouble ."], "article": "f : hello , benson software , you 're through to customer service . m : hello , this is mike williams from smiths retailers . i 'm phoning about the cd players you sent last week . emm , i 'm afraid you do n't seem to have sent us enough . f : oh , dear , i 'm sorry about that . how many did you receive ? m : well , we received 50 , but i 'm pretty sure we ordered 150 . f : just a moment , i 'll check your order . well , according to our records , you seem to have ordered 50 . m : really ? oh , perhaps there 's been a mistake . i feel certain we have ordered 150 .", "id": "train_3091"}