{"answers": "B", "options": ["f : the book i ordered online five days ago should have arrived 2 days ago , but i haven ' t received it yet .", "f : they ' re supposed to arrive here two days ago . why have n't they arrived yet ? tell me why ?", "f : the gifts i ordered from your website last month should have arrived seven days ago !", "f : i ' m calling to find out why the book i ordered ten days ago has n't been delivered yet ?"], "article": "f : thank you for calling target.com . my name is angela , and i 'd be happy to assist you today . what is the name on the account ? m : mark sanchez . f : thank you , mr sanchez . what 's your email address ? m : it 's mark889 @ gmail.com . f : thank you , how may i help you today ? m : i ordered some gifts from your website last week , but they have n't arrived yet . they were supposed to be here 2 days ago .", "id": "train_1761"}