{"answers": "B", "options": ["f : so , you mean the buses should be more punctual and there can be a radio on the bus ?", "f : so , you mean you feel the bus service is fair but the buses should be more punctual ?", "f : so , you mean as the drivers are not nice , the drivers should be more polite ?", "f : so , you mean the bus is never unreliable but the seats should be more comfortable ?"], "article": "f : excuse me , i 'm doing research on bus service , but i get you to answer a few questions . it wo n't take long . m : ok. i 'd like to help . f : thanks . how often do you take a bus , every day , less than once a week or somewhere in between ? m : i go to school by bus so it 's usually twice daily , line 4 . f : i see . could you rate it service if 1 is poor , 2 is fair and 3 is good ? which number would you choose ? m : i would say 2. the drivers are nice , the buses are clean and the seats are comfortable . but it 's sometimes unreliable . there should be a bus every 10 minutes , but yesterday morning , i waited almost 20 minutes before the bus came and was almost late for school . f : oh , that 's too bad . do you have some suggestions for the bus company ? m : try to have the buses arrive on time of course , and um , there can be a map on the bus . you know , some passengers can not use the guidebook very well .", "id": "train_2602"}