Entity Resolution in Open-domain Conversations
Mingyue Shang, Tong Wang, Mihail Eric, Jiangning Chen, Jiyang Wang, Matthew Welch, Tiantong Deng, Akshay Grewal, Han Wang, Yue Liu, Yang Liu, Dilek Hakkani-Tur
Abstract
In recent years, incorporating external knowledge for response generation in open-domain conversation systems has attracted great interest. To improve the relevancy of retrieved knowledge, we propose a neural entity linking (NEL) approach. Different from formal documents, such as news, conversational utterances are informal and multi-turn, which makes it more challenging to disambiguate the entities. Therefore, we present a context-aware named entity recognition model (NER) and entity resolution (ER) model to utilize dialogue context information. We conduct NEL experiments on three open-domain conversation datasets and validate that incorporating context information improves the performance of NER and ER models. The end-to-end NEL approach outperforms the baseline by 62.8% relatively in F1 metric. Furthermore, we verify that using external knowledge based on NEL benefits the neural response generation model.- Anthology ID:
- 2021.naacl-industry.4
- Volume:
- Proceedings of the 2021 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies: Industry Papers
- Month:
- June
- Year:
- 2021
- Address:
- Online
- Editors:
- Young-bum Kim, Yunyao Li, Owen Rambow
- Venue:
- NAACL
- SIG:
- Publisher:
- Association for Computational Linguistics
- Note:
- Pages:
- 26–33
- Language:
- URL:
- https://aclanthology.org/2021.naacl-industry.4
- DOI:
- 10.18653/v1/2021.naacl-industry.4
- Cite (ACL):
- Mingyue Shang, Tong Wang, Mihail Eric, Jiangning Chen, Jiyang Wang, Matthew Welch, Tiantong Deng, Akshay Grewal, Han Wang, Yue Liu, Yang Liu, and Dilek Hakkani-Tur. 2021. Entity Resolution in Open-domain Conversations. In Proceedings of the 2021 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies: Industry Papers, pages 26–33, Online. Association for Computational Linguistics.
- Cite (Informal):
- Entity Resolution in Open-domain Conversations (Shang et al., NAACL 2021)
- PDF:
- https://preview.aclanthology.org/alta-23-ingestion/2021.naacl-industry.4.pdf
- Data
- Wizard of Wikipedia