- Anthology ID:
- 2024.swisstext-1.21
- Volume:
- Proceedings of the 9th edition of the Swiss Text Analytics Conference
- Month:
- June
- Year:
- 2024
- Address:
- Chur, Switzerland
- Editors:
- Capol Corsin, Cieliebak Mark, Weichselbraun Albert, Musat Claudiu, Maier Elisabeth, Zimmermann Lucas
- Venue:
- SwissText
- SIG:
- SIGSEM
- Publisher:
- Association for Computational Linguistics
- Note:
- Pages:
- 169
- Language:
- URL:
- https://preview.aclanthology.org/add_missing_videos/2024.swisstext-1.21/
- DOI:
- Cite (ACL):
- Fatemeh Borran. 2024. Chatbot Evolution at Swisscom Customer Support. In Proceedings of the 9th edition of the Swiss Text Analytics Conference, pages 169–169, Chur, Switzerland. Association for Computational Linguistics.
- Cite (Informal):
- Chatbot Evolution at Swisscom Customer Support (Borran, SwissText 2024)
- PDF:
- https://preview.aclanthology.org/add_missing_videos/2024.swisstext-1.21.pdf