@inproceedings{ultes-etal-2013-quality,
    title = "On Quality Ratings for Spoken Dialogue Systems {--} Experts vs. Users",
    author = "Ultes, Stefan  and
      Schmitt, Alexander  and
      Minker, Wolfgang",
    editor = "Vanderwende, Lucy  and
      Daum{\'e} III, Hal  and
      Kirchhoff, Katrin",
    booktitle = "Proceedings of the 2013 Conference of the North {A}merican Chapter of the Association for Computational Linguistics: Human Language Technologies",
    month = jun,
    year = "2013",
    address = "Atlanta, Georgia",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/add-emnlp-2024-awards/N13-1064/",
    pages = "569--578"
}