@inproceedings{wang-etal-2017-telecom,
    title = "A Telecom-Domain Online Customer Service Assistant Based on Question Answering with Word Embedding and Intent Classification",
    author = "Wang, Jui-Yang  and
      Kuo, Min-Feng  and
      Han, Jen-Chieh  and
      Shih, Chao-Chuang  and
      Chen, Chun-Hsun  and
      Lee, Po-Ching  and
      Tsai, Richard Tzong-Han",
    editor = "Park, Seong-Bae  and
      Supnithi, Thepchai",
    booktitle = "Proceedings of the {IJCNLP} 2017, System Demonstrations",
    month = nov,
    year = "2017",
    address = "Tapei, Taiwan",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/add-emnlp-2024-awards/I17-3005/",
    pages = "17--20"
}