@inproceedings{carlos-yalamanchi-2012-intention, title = "Intention Analysis for Sales, Marketing and Customer Service", author = "Carlos, Cohan Sujay and Yalamanchi, Madhulika", editor = "Kay, Martin and Boitet, Christian", booktitle = "Proceedings of {COLING} 2012: Demonstration Papers", month = dec, year = "2012", address = "Mumbai, India", publisher = "The COLING 2012 Organizing Committee", url = "https://preview.aclanthology.org/add-emnlp-2024-awards/C12-3005/", pages = "33--40" }