@inproceedings{mcglashan-etal-1992-dialogue,
    title = "Dialogue Management for Telephone Information Systems",
    author = "McGlashan, Scott  and
      Fraser, Norman  and
      Gilbert, Nigel  and
      Bilange, Eric  and
      Heisterkamp, Paul  and
      Youd, Nick",
    booktitle = "Third Conference on Applied Natural Language Processing",
    month = mar,
    year = "1992",
    address = "Trento, Italy",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/add-emnlp-2024-awards/A92-1040/",
    doi = "10.3115/974499.974549",
    pages = "245--246"
}