@inproceedings{bulla-etal-2023-towards,
    title = "Towards Distribution-shift Robust Text Classification of Emotional Content",
    author = "Bulla, Luana  and
      Gangemi, Aldo  and
      Mongiovi{'}, Misael",
    editor = "Rogers, Anna  and
      Boyd-Graber, Jordan  and
      Okazaki, Naoaki",
    booktitle = "Findings of the Association for Computational Linguistics: ACL 2023",
    month = jul,
    year = "2023",
    address = "Toronto, Canada",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/add-emnlp-2024-awards/2023.findings-acl.524/",
    doi = "10.18653/v1/2023.findings-acl.524",
    pages = "8256--8268",
    abstract = "Supervised models based on Transformers have been shown to achieve impressive performances in many natural language processing tasks. However, besides requiring a large amount of costly manually annotated data, supervised models tend to adapt to the characteristics of the training dataset, which are usually created ad-hoc and whose data distribution often differs from the one in real applications, showing significant performance degradation in real-world scenarios. We perform an extensive assessment of the out-of-distribution performances of supervised models for classification in the emotion and hate-speech detection tasks and show that NLI-based zero-shot models often outperform them, making task-specific annotation useless when the characteristics of final-user data are not known in advance. To benefit from both supervised and zero-shot approaches, we propose to fine-tune an NLI-based model on the task-specific dataset. The resulting model often outperforms all available supervised models both in distribution and out of distribution, with only a few thousand training samples."
}