@inproceedings{tan-monz-2023-towards,
    title = "Towards a Better Understanding of Variations in Zero-Shot Neural Machine Translation Performance",
    author = "Tan, Shaomu  and
      Monz, Christof",
    editor = "Bouamor, Houda  and
      Pino, Juan  and
      Bali, Kalika",
    booktitle = "Proceedings of the 2023 Conference on Empirical Methods in Natural Language Processing",
    month = dec,
    year = "2023",
    address = "Singapore",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/add-emnlp-2024-awards/2023.emnlp-main.836/",
    doi = "10.18653/v1/2023.emnlp-main.836",
    pages = "13553--13568",
    abstract = "Multilingual Neural Machine Translation (MNMT) facilitates knowledge sharing but often suffers from poor zero-shot (ZS) translation qualities. While prior work has explored the causes of overall low zero-shot translation qualities, our work introduces a fresh perspective: the presence of significant variations in zero-shot performance. This suggests that MNMT does not uniformly exhibit poor zero-shot capability; instead, certain translation directions yield reasonable results. Through systematic experimentation, spanning 1,560 language directions across 40 languages, we identify three key factors contributing to high variations in ZS NMT performance: 1) target-side translation quality, 2) vocabulary overlap, and 3) linguistic properties. Our findings highlight that the target side translation quality is the most influential factor, with vocabulary overlap consistently impacting zero-shot capabilities. Additionally, linguistic properties, such as language family and writing system, play a role, particularly with smaller models. Furthermore, we suggest that the off-target issue is a symptom of inadequate performance, emphasizing that zero-shot translation challenges extend beyond addressing the off-target problem. To support future research, we release the data and models as a benchmark for the study of ZS NMT."
}