@inproceedings{chen-etal-2023-uncivil,
    title = "The uncivil empathy: Investigating the relation between empathy and toxicity in online mental health support forums",
    author = "Chen, Ming-Bin  and
      Lau, Jey Han  and
      Frermann, Lea",
    editor = "Muresan, Smaranda  and
      Chen, Vivian  and
      Casey, Kennington  and
      David, Vandyke  and
      Nina, Dethlefs  and
      Koji, Inoue  and
      Erik, Ekstedt  and
      Stefan, Ultes",
    booktitle = "Proceedings of the 21st Annual Workshop of the Australasian Language Technology Association",
    month = nov,
    year = "2023",
    address = "Melbourne, Australia",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/add-emnlp-2024-awards/2023.alta-1.16/",
    pages = "136--147"
}