@inproceedings{towle-zhou-2023-model, title = "Model-Based Simulation for Optimising Smart Reply", author = "Towle, Benjamin and Zhou, Ke", editor = "Rogers, Anna and Boyd-Graber, Jordan and Okazaki, Naoaki", booktitle = "Proceedings of the 61st Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)", month = jul, year = "2023", address = "Toronto, Canada", publisher = "Association for Computational Linguistics", url = "https://preview.aclanthology.org/add-emnlp-2024-awards/2023.acl-long.672/", doi = "10.18653/v1/2023.acl-long.672", pages = "12030--12043" }