@inproceedings{komma-etal-2023-toward, title = "Toward More Accurate and Generalizable Evaluation Metrics for Task-Oriented Dialogs", author = "Komma, Abishek and Panyam Chandrasekarasastry, Nagesh and Leffel, Timothy and Goyal, Anuj and Metallinou, Angeliki and Matsoukas, Spyros and Galstyan, Aram", editor = "Sitaram, Sunayana and Beigman Klebanov, Beata and Williams, Jason D", booktitle = "Proceedings of the 61st Annual Meeting of the Association for Computational Linguistics (Volume 5: Industry Track)", month = jul, year = "2023", address = "Toronto, Canada", publisher = "Association for Computational Linguistics", url = "https://preview.aclanthology.org/add-emnlp-2024-awards/2023.acl-industry.19/", doi = "10.18653/v1/2023.acl-industry.19", pages = "186--195" }