@inproceedings{qi-etal-2021-benchmarking,
    title = "Benchmarking Commercial Intent Detection Services with Practice-Driven Evaluations",
    author = "Qi, Haode  and
      Pan, Lin  and
      Sood, Atin  and
      Shah, Abhishek  and
      Kunc, Ladislav  and
      Yu, Mo  and
      Potdar, Saloni",
    editor = "Kim, Young-bum  and
      Li, Yunyao  and
      Rambow, Owen",
    booktitle = "Proceedings of the 2021 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies: Industry Papers",
    month = jun,
    year = "2021",
    address = "Online",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/add-emnlp-2024-awards/2021.naacl-industry.38/",
    doi = "10.18653/v1/2021.naacl-industry.38",
    pages = "304--310"
}