@inproceedings{finch-choi-2020-towards, title = "Towards Unified Dialogue System Evaluation: A Comprehensive Analysis of Current Evaluation Protocols", author = "Finch, Sarah E. and Choi, Jinho D.", editor = "Pietquin, Olivier and Muresan, Smaranda and Chen, Vivian and Kennington, Casey and Vandyke, David and Dethlefs, Nina and Inoue, Koji and Ekstedt, Erik and Ultes, Stefan", booktitle = "Proceedings of the 21th Annual Meeting of the Special Interest Group on Discourse and Dialogue", month = jul, year = "2020", address = "1st virtual meeting", publisher = "Association for Computational Linguistics", url = "https://preview.aclanthology.org/add-emnlp-2024-awards/2020.sigdial-1.29/", doi = "10.18653/v1/2020.sigdial-1.29", pages = "236--245" }