@inproceedings{galitsky-etal-2020-chatbot,
    title = "On a Chatbot Navigating a User through a Concept-Based Knowledge Model",
    author = "Galitsky, Boris  and
      Ilvovsky, Dmitry  and
      Goncharova, Elizaveta",
    editor = "Zhao, Huasha  and
      Sondhi, Parikshit  and
      Bach, Nguyen  and
      Hewavitharana, Sanjika  and
      He, Yifan  and
      Si, Luo  and
      Ji, Heng",
    booktitle = "Proceedings of Workshop on Natural Language Processing in E-Commerce",
    month = dec,
    year = "2020",
    address = "Barcelona, Spain",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/add-emnlp-2024-awards/2020.ecomnlp-1.6/",
    pages = "53--65"
}