Wenqing Wang


2025

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Interpersonal Memory Matters: A New Task for Proactive Dialogue Utilizing Conversational History
Bowen Wu | Wenqing Wang | Lihaoran Lihaoran | Yunhan Deng | Ying Li | Jingsong Yu | Baoxun Wang
Proceedings of the 29th Conference on Computational Natural Language Learning

Proactive dialogue systems aim to empower chatbots with the capability of leading conversations towards specific targets, thereby enhancing user engagement and service autonomy. Existing systems typically target pre-defined keywords or entities, neglecting user attributes and preferences implicit in dialogue history, hindering the development of long-term user intimacy. To address these challenges, we take a radical step towards building a more human-like conversational agent by integrating proactive dialogue systems with long-term memory into a unified framework. Specifically, we define a novel task named Memory-aware Proactive Dialogue (MapDia). By decomposing the task, we then propose an automatic data construction method and create the first Chinese Memory-aware Proactive Dataset (ChMapData). Furthermore, we introduce a joint framework based on Retrieval Augmented Generation (RAG), featuring three modules: Topic Summarization, Topic Retrieval, and Proactive Topic-shifting Detection and Generation, designed to steer dialogues towards relevant historical topics at the right time. The effectiveness of our dataset and models is validated through both automatic and human evaluations. We release the open-source framework and dataset at https://github.com/FrontierLabs/MapDia.

2024

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Defining and Detecting Vulnerability in Human Evaluation Guidelines: A Preliminary Study Towards Reliable NLG Evaluation
Jie Ruan | Wenqing Wang | Xiaojun Wan
Proceedings of the 2024 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies (Volume 1: Long Papers)

Human evaluation serves as the gold standard for assessing the quality of Natural Language Generation (NLG) systems. Nevertheless, the evaluation guideline, as a pivotal element ensuring reliable and reproducible human assessment, has received limited attention. Our investigation revealed that only 29.84% of recent papers involving human evaluation at top conferences release their evaluation guidelines, with vulnerabilities identified in 77.09% of these guidelines. Unreliable evaluation guidelines can yield inaccurate assessment outcomes, potentially impeding the advancement of NLG in the right direction. To address these challenges, we take an initial step towards reliable evaluation guidelines and propose the first human evaluation guideline dataset by collecting annotations of guidelines extracted from existing papers as well as generated via Large Language Models (LLMs). We then introduce a taxonomy of eight vulnerabilities and formulate a principle for composing evaluation guidelines. Furthermore, a method for detecting guideline vulnerabilities has been explored using LLMs, and we offer a set of recommendations to enhance reliability in human evaluation. The annotated human evaluation guideline dataset and code for the vulnerability detection method are publicly available online.

2023

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Evaluating Factuality in Cross-lingual Summarization
Mingqi Gao | Wenqing Wang | Xiaojun Wan | Yuemei Xu
Findings of the Association for Computational Linguistics: ACL 2023

Cross-lingual summarization aims to help people efficiently grasp the core idea of the document written in a foreign language. Modern text summarization models generate highly fluent but often factually inconsistent outputs, which has received heightened attention in recent research. However, the factual consistency of cross-lingual summarization has not been investigated yet. In this paper, we propose a cross-lingual factuality dataset by collecting human annotations of reference summaries as well as generated summaries from models at both summary level and sentence level. Furthermore, we perform the fine-grained analysis and observe that over 50% of generated summaries and over 27% of reference summaries contain factual errors with characteristics different from monolingual summarization. Existing evaluation metrics for monolingual summarization require translation to evaluate the factuality of cross-lingual summarization and perform differently at different tasks and levels. Finally, we adapt the monolingual factuality metrics as an initial step towards the automatic evaluation of summarization factuality in cross-lingual settings. Our dataset and code are available at https://github.com/kite99520/Fact_CLS.