Reviews are valuable resources for customers making purchase decisions in online shopping. However, it is impractical for customers to go over the vast number of reviews and manually conclude the prominent opinions, which prompts the need for automated opinion summarization systems. Previous approaches, either extractive or abstractive, face challenges in automatically producing grounded aspect-centric summaries. In this paper, we propose a novel summarization system that not only captures predominant opinions from an aspect perspective with supporting evidence, but also adapts to varying domains without relying on a pre-defined set of aspects. Our proposed framework, ASESUM, summarizes viewpoints relevant to the critical aspects of a product by extracting aspect-centric arguments and measuring their salience and validity. We conduct experiments on a real-world dataset to demonstrate the superiority of our approach in capturing diverse perspectives of the original reviews compared to new and existing methods.

Critical questions are essential resources to provoke critical thinking when encountering an argumentative text. We present our system for the Critical Questions Generation (CQs-Gen) Shared Task at ArgMining 2025. Our approach leverages large language models (LLMs) with chain-of-thought prompting to generate critical questions guided by Walton’s argumentation schemes. For each input intervention, we conversationally prompt LLMs to instantiate the corresponding argument scheme template to first obtain structured arguments, and then generate relevant critical questions. Following this, we rank all the available critical questions by prompting LLMs to select the top 3 most helpful questions based on the original intervention text. This combination of structured argumentation theory and step-by-step reasoning enables the generation of contextually relevant and diverse critical questions. Our pipeline achieves competitive performance in the final test set, showing its potential to foster critical thinking given argumentative text and detect missing or uninformed claims.

Identifying and understanding user intents is a pivotal task for E-Commerce. Despite its essential role in product recommendation and business user profiling analysis, intent understanding has not been consistently defined or accurately benchmarked. In this paper, we focus on predicative user intents as “how a customer uses a product”, and pose intent understanding as a natural language reasoning task, independent of product ontologies. We identify two weaknesses of FolkScope, the SOTA E-Commerce Intent Knowledge Graph: category-rigidity and property-ambiguity. They limit its ability to strongly align user intents with products having the most desirable property, and to recommend useful products across diverse categories. Following these observations, we introduce a Product Recovery Benchmark featuring a novel evaluation framework and an example dataset. We further validate the above FolkScope weaknesses on this benchmark. Our code and dataset are available at https://github.com/stayones/Usgae-Centric-Intent-Understanding.