Retrieval-augmented generation (RAG) helps address the limitations of parametric knowledge embedded within a language model (LM). In real world settings, retrieved information can vary in complexity, yet most investigations of LM utilisation of context has been limited to synthetic text. We introduce DRUID (Dataset of Retrieved Unreliable, Insufficient and Difficult-to-understand contexts) with real-world queries and contexts manually annotated for stance. The dataset is based on the prototypical task of automated claim verification, for which automated retrieval of real-world evidence is crucial. We compare DRUID to synthetic datasets (CounterFact, ConflictQA) and find that artificial datasets often fail to represent the complexity and diversity of realistically retrieved context. We show that synthetic datasets exaggerate context characteristics rare in real retrieved data, which leads to inflated context utilisation results, as measured by our novel ACU score. Moreover, while previous work has mainly focused on singleton context characteristics to explain context utilisation, correlations between singleton context properties and ACU on DRUID are surprisingly small compared to other properties related to context source. Overall, our work underscores the need for real-world aligned context utilisation studies to represent and improve performance in real-world RAG settings.

Knowledge-intensive language understanding tasks require Language Models (LMs) to integrate relevant context, mitigating their inherent weaknesses, such as incomplete or outdated knowledge. However, conflicting knowledge can be present in the LM’s parameters, termed intra-memory conflict, which can affect a model’s propensity to accept contextual knowledge. To study the effect of intra-memory conflict on LM’s ability to accept the relevant context, we utilise two knowledge conflict measures and a novel dataset containing inherently conflicting data, DYNAMICQA. This dataset includes facts with a temporal dynamic nature where facts can change over time and disputable dynamic facts, which can change depending on the viewpoint. DYNAMICQA is the first to include real-world knowledge conflicts and provide context to study the link between the different types of knowledge conflicts. We also evaluate several measures on their ability to reflect the presence of intra-memory conflict: semantic entropy and a novel coherent persuasion score. With our extensive experiments, we verify that LMs show a greater degree of intra-memory conflict with dynamic facts compared to facts that have a single truth value. Further, we reveal that facts with intra-memory conflict are harder to update with context, suggesting that retrieval-augmented generation will struggle with the most commonly adapted facts