@inproceedings{shriberg-etal-1992-human, title = "Human-Machine Problem Solving Using Spoken Language Systems ({SLS}): Factors Affecting Performance and User Satisfaction", author = "Shriberg, Elizabeth and Wade, Elizabeth and Price, Patti", booktitle = "Speech and Natural Language: Proceedings of a Workshop Held at Harriman, New York, {F}ebruary 23-26, 1992", year = "1992", url = "https://preview.aclanthology.org/Ingest-2025-COMPUTEL/H92-1009/" }