ChaI-TeA: A Benchmark for Evaluating Autocompletion of Interactions with LLM-based Chatbots

Shani Goren, Oren Kalinsky, Tomer Stav, Yuri Rapoport, Yaron Fairstein, Ram Yazdi, Nachshon Cohen, Alexander Libov, Guy Kushilevitz


Abstract
The rise of LLMs has deflected a growing portion of human-computer interactions towards LLM-based chatbots.The remarkable abilities of these models allow users to interact using long, diverse natural language text covering a wide range of topics and styles. Phrasing these messages is a time and effort consuming task, calling for an autocomplete solution to assist users. We present **ChaI-TeA**: **Cha**t **I**n**te**raction **A**utocomplete; An autocomplete evaluation framework for LLM-based chatbot interactions. The framework includes a formal definition of the task, curated datasets and suitable metrics. We use it to evaluate 11 models on this task, finding that while current off-the-shelf models perform fairly, there is still much room for improvement, mainly in ranking of the generated suggestions. We provide insights for practitioners working on this task and open new research directions for researchers in the field. We release our framework to serve as a foundation for future research.
Anthology ID:
2025.naacl-short.3
Volume:
Proceedings of the 2025 Conference of the Nations of the Americas Chapter of the Association for Computational Linguistics: Human Language Technologies (Volume 2: Short Papers)
Month:
April
Year:
2025
Address:
Albuquerque, New Mexico
Editors:
Luis Chiruzzo, Alan Ritter, Lu Wang
Venue:
NAACL
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
18–32
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URL:
https://preview.aclanthology.org/Ingest-2025-COMPUTEL/2025.naacl-short.3/
DOI:
Bibkey:
Cite (ACL):
Shani Goren, Oren Kalinsky, Tomer Stav, Yuri Rapoport, Yaron Fairstein, Ram Yazdi, Nachshon Cohen, Alexander Libov, and Guy Kushilevitz. 2025. ChaI-TeA: A Benchmark for Evaluating Autocompletion of Interactions with LLM-based Chatbots. In Proceedings of the 2025 Conference of the Nations of the Americas Chapter of the Association for Computational Linguistics: Human Language Technologies (Volume 2: Short Papers), pages 18–32, Albuquerque, New Mexico. Association for Computational Linguistics.
Cite (Informal):
ChaI-TeA: A Benchmark for Evaluating Autocompletion of Interactions with LLM-based Chatbots (Goren et al., NAACL 2025)
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https://preview.aclanthology.org/Ingest-2025-COMPUTEL/2025.naacl-short.3.pdf