Afrispeech-Dialog: A Benchmark Dataset for Spontaneous English Conversations in Healthcare and Beyond

Mardhiyah Sanni, Tassallah Abdullahi, Devendra Deepak Kayande, Emmanuel Ayodele, Naome A Etori, Michael Samwel Mollel, Moshood O. Yekini, Chibuzor Okocha, Lukman Enegi Ismaila, Folafunmi Omofoye, Boluwatife A. Adewale, Tobi Olatunji


Abstract
Speech technologies are transforming interactions across various sectors, from healthcare to call centers and robots, yet their performance on African-accented conversations remains underexplored. We introduce Afrispeech-Dialog, a benchmark dataset of 50 simulated medical and non-medical African-accented English conversations, designed to evaluate automatic speech recognition (ASR) and related technologies. We assess state-of-the-art (SOTA) speaker diarization and ASR systems on long-form, accented speech, comparing their performance with native accents and discover a 10%+ performance degradation. Additionally, we explore medical conversation summarization capabilities of large language models (LLMs) to demonstrate the impact of ASR errors on downstream medical summaries, providing insights into the challenges and opportunities for speech technologies in the Global South. Our work highlights the need for more inclusive datasets to advance conversational AI in low-resource settings.
Anthology ID:
2025.naacl-long.426
Volume:
Proceedings of the 2025 Conference of the Nations of the Americas Chapter of the Association for Computational Linguistics: Human Language Technologies (Volume 1: Long Papers)
Month:
April
Year:
2025
Address:
Albuquerque, New Mexico
Editors:
Luis Chiruzzo, Alan Ritter, Lu Wang
Venue:
NAACL
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Publisher:
Association for Computational Linguistics
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Pages:
8399–8417
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URL:
https://preview.aclanthology.org/Ingest-2025-COMPUTEL/2025.naacl-long.426/
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Cite (ACL):
Mardhiyah Sanni, Tassallah Abdullahi, Devendra Deepak Kayande, Emmanuel Ayodele, Naome A Etori, Michael Samwel Mollel, Moshood O. Yekini, Chibuzor Okocha, Lukman Enegi Ismaila, Folafunmi Omofoye, Boluwatife A. Adewale, and Tobi Olatunji. 2025. Afrispeech-Dialog: A Benchmark Dataset for Spontaneous English Conversations in Healthcare and Beyond. In Proceedings of the 2025 Conference of the Nations of the Americas Chapter of the Association for Computational Linguistics: Human Language Technologies (Volume 1: Long Papers), pages 8399–8417, Albuquerque, New Mexico. Association for Computational Linguistics.
Cite (Informal):
Afrispeech-Dialog: A Benchmark Dataset for Spontaneous English Conversations in Healthcare and Beyond (Sanni et al., NAACL 2025)
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https://preview.aclanthology.org/Ingest-2025-COMPUTEL/2025.naacl-long.426.pdf