@inproceedings{lee-etal-2025-picpersona,
    title = "{P}ic{P}ersona-{TOD} : A Dataset for Personalizing Utterance Style in Task-Oriented Dialogue with Image Persona",
    author = "Lee, Jihyun  and
      Jeon, Yejin  and
      Seo, Seungyeon  and
      Lee, Gary",
    editor = "Chiruzzo, Luis  and
      Ritter, Alan  and
      Wang, Lu",
    booktitle = "Proceedings of the 2025 Conference of the Nations of the Americas Chapter of the Association for Computational Linguistics: Human Language Technologies (Volume 1: Long Papers)",
    month = apr,
    year = "2025",
    address = "Albuquerque, New Mexico",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/Ingest-2025-COMPUTEL/2025.naacl-long.403/",
    pages = "7937--7958",
    ISBN = "979-8-89176-189-6",
    abstract = "Task-Oriented Dialogue (TOD) systems are designed to fulfill user requests through natural language interactions, yet existing systems often produce generic, monotonic responses that lack individuality and fail to adapt to users' personal attributes. To address this, we introduce PicPersona-TOD, a novel dataset that incorporates user images as part of the persona, enabling personalized responses tailored to user-specific factors such as age or emotional context. This is facilitated by first impressions, dialogue policy-guided prompting, and the use of external knowledge to reduce hallucinations. Human evaluations confirm that our dataset enhances user experience, with personalized responses contributing to a more engaging interaction. Additionally, we introduce a new NLG model, Pictor, which not only personalizes responses, but also demonstrates robust performance across unseen domains."
}